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Bilingual Insurance Customer Service Rep

3 months ago

Houston, United States Farmers Insurance Tony Ponce de Leon Full time
Job DescriptionJob Description

A Customer Service Representative provides service to customers by handling policy inquiries, changes, quotes and billing inquiries in person, over the telephone, via text and email in English and Spanish (Bilingual). Products offered/serviced include Auto, Home, Life, Health, Commercial, retirement and college savings plans. Achievement bonuses available


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Career Growth Opportunities

Evenings Off

Mon-Fri Schedule

Hands on Training

Paid Day off for Birthday

Holiday Pay


Responsibilities
  • Assist team members with challenging insurance service calls and policy inquiries
  • Provide excellent customer service to insurance policyholders in English and Spanish
  • Inbound and Outbound Calls
  • Assist in the Sales process

Requirements
  • Spanish and English
  • Previous customer service experience
  • Self-motivation and goal-orientation
  • Strong organizational. and time management skills
  • License not required to apply