Customer Service Ambassador

4 weeks ago


Orlando, United States Qwalifize LLC Full time
Job DescriptionJob Description

Type:

  • 1 - year contract

Full Time or Part Time:

  • Full Time or Part Time

Pay Rate:

  • TBD

Location:

  • Orlando, FL 32827

Language Requirements:

  • Fluent in English, with multi-language skills such as Spanish, Portuguese, French, German, Russian, Italian, Chinese, etc.

Language Preferences: N/A

Job Overview:

  • A Customer Service Ambassador must have the ability to resolve any uprising issues or concerns that may come about.
  • Able to work in front of a group of people while communicating clearly, effectively and professionally in a high-stress environment.
  • Inspect, evaluate and monitor operations and processes in working areas to ensure compliance with safety regulations.

Experience Requirements:

  • 1 year of experience in a customer service position, in a medium-to-large airport or other transportation hub.
  • Must have a clear, speaking voice.
  • Must have the ability to greet all passengers, visitors, and airport employees ina friendly and professional manner.
  • A calm demeanor at all times, especially when faced with stressful situations.
  • Must have a familiarity with Orlando, the area attractions, and the surrounding areas.
  • Should have computer skills as required to perform the customer service functions.

Experience Preferences:

  • 2 years of experience in a customer service position.

Physical Requirements:

  • Must be able to stand and walk for extended periods of time.

Education Requirements:

  • High School diploma, or GED equivalent.

Education Preferences: N/A

Training Schedule:

  • TBD

Schedule:

  • TBD

Dress Code:

Benefits:

  • Medical, Dental, Vision, etc.

Additional Information:

  • Drug and background checks are performed. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Our employees are authorized to work in the United States. Candidates shall supply their own transportation.


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