Market Manager I

3 months ago

Garland, United States PODS Enterprises, LLC Full time
Job DescriptionJob Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Leading Associates:

• Recruit, interview, hire, train, identify and retain top talent.

• Provide daily support to include coaching and hands-on/ride-along training for associates.

• Support a culture aligned with PODS core values (Integrity, Delighting Customers, Engagement, Accountability, Support Through Teamwork).

• Effectively administer PODS performance management process.

• Responsible for reporting employee issues to Territory Manager and Regional HRBP in a timely manner; Maintain ongoing communication with Human Resources for all personnel management assistance, accident reports, disciplinary documentation, employee evaluations and personnel reporting.

• Provide regular communication to team members including goals, business results, opportunities for improvement and key focus areas.

• Ensure daily pre-shift meetings are conducted at each Storage Center.

Customers:

• Manage customer experience to meet or exceed PODS CSAT and DSAT goals. This will include following up and resolving any identified issues, direct customer contact, refining operational processes and implementing remedial training

• Ensure all associates are meeting expectations for brand standards (i.e. uniforms, containers, equipment) and customer interactions (i.e. prior customer notification, demonstration of equipment, container capabilities, delivery site evaluations, customer feedback solicitation).

Operational Excellence:

• Responsible for managing all corporate owned assets within territory (trucks, forklifts, floor sweepers, containers etc.).

• Manage daily routing and ETA/JPH performance for associates. Communicate any scheduling/operational delays to Sales and Serve Center.

• Determine daily needs based on routing of full productive days and assign work shifts based on the business needs and available HOS.

• Coordinate repairs as assigned by Territory Manager. If damage occurs at a customer site, ensure all paperwork and payment packets are returned from the field, coordinate access to customer containers stored in the storage center.

• Ensure accurate and timely completion of daily driver checklist/DDC, forklift inspection logs, and driver log books.

• Responsible for maintaining safe, clean, organized, functional storage centers and staging areas within territory.

• Ensure equipment repairs are performed safely and promptly to achieve PODS Out of Service targeted levels.

• Perform driver functions when the business dictates.

Regulatory/Compliance:

• Ensure compliance of all DOT requirements including Hours of Service regulations and licensing.

• Ensure compliance with all OSHA regulations and state and local facility compliance ordinances.

• Ensure adherence to local zoning codes and permit requirements pertaining to delivery and container placement. Manage relationship with local municipalities.

• Ensure all deliveries meet local regulatory requirements and obtain permits or authorization as required.

• Participate in quarterly self-audits and identify areas of improvement

• Responsible for adherence to internal company policies (i.e. Incident Reports, Drug Screening Policy, HR policies related to safety and compliance).

Financial Management:

• Manage the day-to-day operation with a focus on improved efficiency.

• Manage all petty cash per the PODS Petty Cash policy.

• Ensure refueling equipment is performed in a compliant, cost effective manner.

• Perform monthly parts inventory reconciliation.

Other Duties:

• Flexibility to travel frequently to storage centers throughout territory.

• May be required to perform other duties and responsibilities as assigned.

MANAGEMENT & SUPERVISORY RESPONSIBILTIES

• Typically reports to Territory Manager.

• Job is directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management). Job title example(s) of employees directly supervised: Storage Center, Equipment Maintenance, and Delivery Driver Staff .

JOB QUALIFICATIONS: Education & Experience Requirements

• High School diploma required; college degree preferred or a minimum of 1 years of prior management experience.

• Ability to apply and successfully attain CDL Class B License or higher is preferred.

• Must maintain a current/valid driver license from the state in which position is assigned.

• Must be able to obtain PODS forklift certification.

• Possession of a valid DOT medical card is preferred.

• Mechanical ability essential to identify problems with equipment.

PHYSICAL REQUIREMENTS

• Ability to sit at a desk for up to 8 hours a day; Ability to type on a keyboard and use a mouse

• Ability to stand and walk up to 8 hours a day; Ability to stoop, bend and lift up to 40 lbs.

• Occasionally required to stand, walk, kneel, crouch, or crawl.

• Vision requirements include close and peripheral vision and ability to adjust focus.

• Regularly required to reach with hands and arms and talk and hear.

• Ability to hear and verbally communicate using a telephone handset

WORKING CONDITIONS

• Regular business hours. Some additional hours may be required including Saturdays/Sundays.

• Travel requirements: Within Local Territory.

• Storage centers are climate controlled. Deliveries made in all weather conditions. High noise levels

• May be subject to pre-employment criminal background check and/or drug screening as well as random drug screenings in accordance with company policy.

DISCLAIMER

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job.

Equal Opportunity, Affirmative Action Employer

PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.

It is essential for us to work in an atmosphere of friendly cooperation; it is your responsibility to:

• Ask your direct supervisor for an explanation of anything you do not understand.

• Attend Orientation class and any required training sessions.

• Read your job description and Associate Handbook; sign the required acknowledgement documents and return to HR.

• Ask any questions about these items as well as any information given to you at meetings and through individual or group instructions, which will assist your understanding of this position.

  • Director of Physician Services I

    4 weeks ago

    Garland, United States Medical City Healthcare Full time

    Description This position is incentive eligible. IntroductionLast year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a Director of Physician Services I with Medical City Healthcare, you can be a manager in an organization that is devoted to giving!BenefitsMedical City Healthcare, offers a total rewards package...

  • Director of Physician Services I

    4 weeks ago

    Garland, United States Medical City Healthcare Full time

    Description This position is incentive eligible. Introduction Last year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a Director of Physician Services I with Medical City Healthcare, you can be a manager in an organization that is devoted to giving! Benefits Medical City Healthcare, offers a total rewards...

  • Territory Manager Market Support Professional

    5 days ago

    Garland, Texas, United States US Foods Full time

    About the RoleWe are seeking a highly motivated and results-driven Territory Manager Market Support Professional to join our team at US Foods. As a key member of our sales team, you will be responsible for developing and managing established and new customers, selling food and non-food items to achieve sales and profitability goals.Key...

  • Marketing Coordinator

    1 month ago

    Garland, United States Prism Electric Full time

    Location Garland, TX Exempt/Non-Exempt Non-Exempt CompensationDescription Marketing and Proposal Coordinator - Prism Electric, Inc.Prism Electric, Inc. is one of the most successful open-shop electrical contracting companies in Texas and Oklahoma. Garland based Prism Electric has expertise with projects in virtually every field of electrical construction -...

  • Marketing Coordinator

    7 days ago

    Garland, United States Prism Electric Full time

    Location Garland, TX Exempt/Non-Exempt Non-Exempt CompensationDescriptionMarketing and Proposal Coordinator - Prism Electric, Inc. Prism Electric, Inc. is one of the most successful open-shop electrical contracting companies in Texas and Oklahoma. Garland based Prism Electric has expertise with projects in virtually every field of electrical construction -...

  • Marketing Coordinator

    1 month ago

    Garland, United States Prism Electric Full time

    Location Garland, TX Exempt/Non-Exempt Non-Exempt CompensationDescriptionMarketing and Proposal Coordinator - Prism Electric, Inc. Prism Electric, Inc. is one of the most successful open-shop electrical contracting companies in Texas and Oklahoma. Garland based Prism Electric has expertise with projects in virtually every field of electrical construction -...

  • Junior Marketing Coordinator

    1 month ago

    Garland, United States Olympus Executives Full time

    Job DescriptionJob DescriptionWe are a leading marketing organization headquartered in Dallas, and we are actively seeking a dedicated individual who is passionate about community service to join our nonprofit marketing team.The Junior Marketing Coordinator role is an entry-level position that collaborates closely with our direct fundraising team to...

  • Marketing Performance Specialist

    2 days ago

    Garland, Texas, United States Firehouse Roofing Full time

    Job SummaryWe are seeking a highly skilled Digital Marketing Specialist to join our team at Firehouse Roofing. As a key member of our marketing department, you will be responsible for developing and executing comprehensive digital marketing strategies to drive business growth and revenue.Key ResponsibilitiesResearch and AnalysisConduct market research to...

  • Brand Marketing Assistant

    4 weeks ago

    Garland, United States Olympus Executives Full time

    Job DescriptionJob DescriptionJoin our Dallas based team dedicated to conducting exceptional event experiences for our valued clients and the community. Since the inception of Olympus Executives, we've successfully expanded our clients' brand presence and amplified their missions. To maintain our unwavering commitment to outstanding service and...

  • Digital Marketing Specialist

    2 weeks ago

    Garland, United States Firehouse Roofing Full time

    Job DescriptionJob DescriptionDuties and ResponsibilitiesResearch digital advertising trendsMeasure digital trafficMeasure and report on digital marketing effectiveness and performance using available tools and present monthly/quarterly to key stakeholdersMonitor Google AnalyticsManage and optimize Google Business Profiles using SEO and other toolsManage and...

  • Marketing and Communications Specialist

    1 week ago

    Garland, Texas, United States Prism Electric Full time

    Location Garland, TX Exempt/Non-Exempt Non-Exempt CompensationPosition OverviewMarketing and Communications Specialist - Prism Electric, Inc. Prism Electric, Inc. stands as a premier open-shop electrical contracting firm operating across Texas and Oklahoma. Based in Garland, our company excels in a wide array of electrical construction projects, including...

  • Digital Marketing Specialist

    2 weeks ago

    Garland, United States Firehouse Roofing Full time

    Job DescriptionJob DescriptionDuties and ResponsibilitiesResearch digital advertising trendsMeasure digital trafficMeasure and report on digital marketing effectiveness and performance using available tools and present monthly/quarterly to key stakeholdersMonitor Google AnalyticsManage and optimize Google Business Profiles using SEO and other toolsManage and...

  • Entry Level Marketing Assistant

    3 weeks ago

    Garland, United States Olympus Executives Full time $38,000 - $48,000

    Job DescriptionJob DescriptionWe are a leading marketing organization headquartered in Dallas, and we are actively seeking a dedicated individual who is passionate about community service to join our nonprofit marketing team.The Marketing Assistant role is an entry-level position that collaborates closely with our direct fundraising team to meticulously...

  • Entry Level Marketing Assistant

    3 days ago

    Garland, United States Olympus Executives Full time

    Job DescriptionJob DescriptionWe are a leading marketing organization headquartered in Dallas, and we are actively seeking a dedicated individual who is passionate about community service to join our nonprofit marketing team.The Marketing Assistant role is an entry-level position that collaborates closely with our direct fundraising team to meticulously...

  • Entry Level Marketing Assistant

    2 weeks ago

    Garland, United States Olympus Executives Full time $38,000 - $48,000

    Job DescriptionJob DescriptionWe are a leading marketing organization headquartered in Dallas, and we are actively seeking a dedicated individual who is passionate about community service to join our nonprofit marketing team.The Marketing Assistant role is an entry-level position that collaborates closely with our direct fundraising team to meticulously...

  • Entry Level Marketing Assistant

    2 days ago

    Garland, United States Olympus Executives Full time

    Job DescriptionJob DescriptionWe are a leading marketing organization headquartered in Dallas, and we are actively seeking a dedicated individual who is passionate about community service to join our nonprofit marketing team.The Marketing Assistant role is an entry-level position that collaborates closely with our direct fundraising team to meticulously...

  • Direct Marketing Representative

    9 hours ago

    Garland, United States Crown Connect, Inc. Full time

    Job DescriptionJob DescriptionCrown Connect, Inc. is a growing sales firm dedicated to delivering top-notch outreach and enrollment solutions to our valued clients. We pride ourselves on our commitment to excellence, innovation, and creating meaningful relationships with potential customers on behalf of our clients. As we continue to expand, we are seeking a...

  • Body Shop Technician I

    2 months ago

    Garland, United States Penske Truck Leasing Full time

    Position Summary: As an experienced Body Shop Technician with Penske, you’ll use industry-leading technology and repair techniques – plus cutting-edge diagnostic equipment – to get our customers' state-of-the-art vehicles back up and running in high-quality condition. You’ll take the lead to perform minor and major truck and trailer collision...

  • Store Manager Position in Garland, TX

    3 months ago

    Garland, United States San Antonio Shoe Inc Full time

    Job DescriptionJob DescriptionRetail Store ManagerCompany Profile San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear.Position SAS has an opening for a Retail Store ManagerJob...

  • Outside Sales Marketing Representative

    2 days ago

    Garland, Texas, United States Welcome Wagon Full time

    Job DescriptionAbout the Role:Welcome Wagon is seeking a dynamic and results-driven Outside Sales Marketing Representative to join our team. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities in your local market.Key Responsibilities:Lead Generation: Identify potential clients through various...