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Adult Family Care Case Manager

2 months ago

Leominster, United States 95149 Full time
Job DescriptionJob DescriptionDescription:

Aging Services of North Central Massachusetts provides comprehensive information and quality services so that older people, individuals with disabilities, and their families are empowered to make personalized choices to ensure a life of dignity, safety, and respect.


The values of ASNCM have been determined by its employees and are the foundation of our culture.


Collaboration – I communicate and coordinate with others, internally and externally, to make a positive difference for our consumers and their families.


Compassion – I work with “heart” to be kind, caring, and willing to help our consumers in their journey.


Consumer-Centric – I am committed and persistent in ensuring that our services and experiences are of high quality, resulting in positive consumer impacts.


Empowerment – I strive to make our consumers stronger and more confident to control their lives with personalized choices and claim their rights to a life of safety, dignity, and respect.


Integrity – I uphold the utmost standards of professionalism, ethics, and personal accountability, earning and maintaining our consumers' trust in me.


POSITION SUMMARY: The AFC Case Manager is responsible for the implementation and administration of the AFC programs. This shall include maintaining records, advocating for participants, counseling host families and participants, coordination of services (such as transportation, respite, etc.) with other community agencies, and other social service tasks. The interdisciplinary approach for implementation of placements including pre-matches and monitoring of AFC homes will be completed in cooperation with the program nurse.

Requirements:

ROLE AND RESPONSIBILITIES


• Participates in the admission process which can include screening and matching of host families and participants; arranging pre-placement visits; assisting with participants move into home; and making follow-up visits as indicated.
• Create, review, and maintain paper and electronic case record, and ongoing tracking mechanisms.
• Act as educator and advocate for consumers and caregivers in identifying and accessing health care and other services or supports.
• Participate in meetings, case discussions, and discharge planning and implementation.
• Submits information for documentation required by Division Medical Assistance (DMA) which include billing data forms, completion of incident reports and discharge forms.
• Also completes Home Community Services Information System (HCSIS) reports for Department Developmental Service (DDS) contract consumers
• Serves on after hours on-call team to respond to consumer needs as assigned
• Follows AFC regulations including but not limited to- regular visitation, caregiver training, annual home safety evaluation and re-contracting.
• Advocating, supporting, and counseling AFC consumers, caregivers, and co-workers.
• Encourage and assist participant caregivers and guardians to complete Mass Health eligibility forms to secure on-going Mass.

Health coverage

• Maintains up to date records through SAMS

• Appropriately refers participants to internal ASNCM programs as needed

• Attends outside/external meetings and case conferences as necessary.

• AFC Case Manager shall perform other related duties as assigned.


QUALIFICATIONS AND EDUCATION REQUIREMENTS

A bachelor’s degree in social work or a related field and two years’ experience as a Case Manager is required. The candidate must have a thorough knowledge base of program eligibility criteria for the agency’s numerous in-home service options, as well as community resources. The position requires good computer and documentation skills; excellent organizational skills and a strong ability to prioritize. Possession of a Massachusetts social work license, eligibility for such, and/or willingness to establish eligibility within a reasonable time following employment is essential. A master’s degree in social work or a related field and one year of related experience is preferred.


The Worker must be able to work with a diverse population, make mature judgements, possess good communication skills, and maintain effective interpersonal relationships. Knowledge of basic medical, mental health, social service delivery systems, as well as acceptable record keeping practices is essential.


A valid driver's license and a legally insured and registered motor vehicle are required. (A copy of current license and registration will be on file in the personnel record.)


ESSENTIAL FUNCTIONS:


PHYSICAL:

  • Visual, speaking, auditory and mobile capacity necessary:
  • Capacity to see computer screen, read written material, and drive a car.
  • Capacity to hear and speak on the telephone.
  • Capacity to communicate verbally with consumers, caregivers, supervisors, and managers.
  • Capacity for fine manipulation in the frequent use of office equipment such as computers, copy machines, fax machines, telephones, calculators, etc.
  • Capacity to drive in all-weather to visit consumers in their homes
  • Capacity to navigate uneven terrain in all-weather to visit consumers in their homes
  • Capacity to climb stairs
  • Ability to sit or stand for extended periods of time.
  • Occasional reaching and grabbing objects with both hands, twisting of hand and wrist, and pushing and pulling of objects.
  • Occasional bending, squatting, and twisting to perform work functions.
  • Occasional capacity to lift up to 25 pounds.


MENTAL:

  • Ability to understand and/or interpret complicated program instructions and laws.
  • Capacity to learn complicated computer software
  • Capacity to deal rationally and calmly with varying personalities
  • Capacity to work well in fast paced, rapidly changing environment.


ENVIRONMENTAL:

  • Work is split between indoor office work and traveling outdoors to meetings, trainings and consumers’ homes.
  • Must be able to tolerate odors and pollutants including but not limited to smoke, air fresheners, pet dander, personal odors, etc. from a variety of in-home conditions.
  • Must be able to tolerate by-products of office machine operation.
  • Must be able to tolerate heat and cold of seasonal changes and indoor temperatures.


Compensation and Benefits:


This is a part-time position working 21 hours per week, with a schedule of 9 AM - 5 PM on Monday, Wednesday, and Friday. There are no nights or weekends required We offer competitive pay, mileage reimbursement, a great work environment, and a benefits package that includes dental, vision, a 403B retirement plan, flex scheduling/remote options and generous paid time off.


ASNCM is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.