Intake Specialist

2 months ago

Columbus, United States YMCA OF CENTRAL OHIO Full time
Description

At the Y, we're more than just a gym - we're a movement You might know us as a place to lift weights but we are about lifting entire communities - and we want you to help us

The Van Buren Center has an opening for an Intake Specialist. This is a full-time position that could include nights and weekends. Our Intake Specialists are responsible for the daily functions associated with the intake desk and Columbus Service Point, ensuring guests understand services and support being provided at the Van Buren Center. Additionally, this position will be primarily responsible for answering the Homeless Hotline. We are looking for candidates who are available for 2nd shift (4p-12:30) or 3rd shift (11p-7:30a). If you want to create positive change in the lives of others, this is definitely the job for you

1. Thinks, communicates and behaves as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions.

2. Serves as the initial point of contact when guests enter the Van Buren Center.

3. Performs intakes with new guests by interviewing them and identifying needs

4. Performs exit interviews with guests leaving the facility

5. Performs entries and exits in Columbus Service Point in accordance with all current CSB requirements.

6. Performs transitions between programs for guests in CSP and bed list.

7. Documents needs of guests for late curfew, employment, school schedules via Van Buren procedures

8. Maintains active and inactive codes in systems 28

9. Completes intake folders with new guests and make sure all required forms are signed and dated

10. Answers the phone at the intake desk in a professional manner

11. Maintains the bed list and other reports as needed.

12. Communicates changes to the Coordinated Point of Access via phone and email

13. Communicates special guest needs to the Service Coordinator

14. Ensures guests sign in and out appropriately

15. Utilizes incident Reports, verbal reports at shift change and/or phone communication if determined necessary.

16. Responds to all participant and facility emergencies pursuant to established Emergency protocols.

17. Communicate effectively with other social service agencies to assist with referrals and providing information to the participants regarding other available services located within the community.

18. Administers the Shelter Policies and Procedures

19. Assists with input of participant information on various systems/computers and other filing

20. Assists with coordinating appointments for guests

21. Participates in departmental and assigned association meetings, trainings, and special events

Requirements

QUALIFICATIONS:
High School Diploma/GED; Associates degree or some college preferred
Experience working with the homeless/low income population preferred
Proficiency with Microsoft Office, professional email skills, and internet navigation
Must have customer service skills
Must have intervention & critical thinking skills to resolve crisis and non-crisis situations in a timely manner.
Must have the ability to learn the Social Service agency structure in Franklin County.
Must be able to assist in all aspects and operations of the YMCA Housing Program under the direction of the HMIS Supervisor.
Must be able to develop a rapport with individuals with special needs including people with mental illness, substance use and criminal histories.
Strong multi-tasking abilities
Passionate belief in the Y's cause of nurturing the potential of all youth, supporting healthy living for all people and finding ways to help and support our neighbors.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Proven track record of developing authentic relationships with others.
Ability to foster a collaborative team approach to solving challenging situations
CPR/AED/O2/First Aid certification and NVCI training within the first 30 days of hire

  • Intake Specialist

    4 months ago

    Columbus, United States CareStar Full time

    Intake Specialist (RN/LSW)- Franklin and surrounding counties Ready to join a growing company whose work profoundly impacts people's lives in their community, who offers an excellent learning environment, opportunities to advance and the ability to work alongside talented business leaders/professionals? CareStar, Inc. is currently seeking an intake...

  • Intake Specialist

    4 months ago

    Columbus, United States CareStar Full time

    Intake Specialist (RN/LSW)- Franklin and surrounding counties Ready to join a growing company whose work profoundly impacts people's lives in their community, who offers an excellent learning environment, opportunities to advance and the ability to work alongside talented business leaders/professionals? CareStar, Inc. is currently seeking an intake...

  • Intake Coordinator

    5 days ago

    Columbus, United States CommuniCare Family of Companies Full time

    Role: Intake CoordinatorJob Post Title: Intake CoordinatorShift: 3 12hr shifts with an every other wknd rotation.Hours: 7a-7p, 7p-7aThe Role Itself Intake specialist provides Clerical Support to the Assessment and Referral Department.Maintains documents necessary for admissions.Inventories patient belongings.Processes consent forms and admission...

  • Intake Coordinator

    1 month ago

    Columbus, Ohio, United States YMCA OF CENTRAL OHIO Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Intake Specialist to join our team at the Van Buren Center. As a key member of our staff, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient intake process, and maintaining accurate records.Key ResponsibilitiesProvide exceptional...

  • Legal Intake Specialist

    1 month ago

    Columbus, United States The Wright Legal Group Full time

    DescriptionOur law office is growing fast and we're searching for a full-time legal intake specialist to help us succeed! You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of...

  • Legal Intake Coordinator

    4 weeks ago

    Columbus, Ohio, United States The Wright Legal Group, LLC Full time

    Job DescriptionWe are seeking a highly skilled Legal Intake Specialist to join our team at The Wright Legal Group, LLC. As a Legal Intake Specialist, you will be the first point of contact for prospective clients, providing exceptional customer service and ensuring a smooth onboarding process.Key Responsibilities:Screen incoming potential client calls to...

  • Central Intake Coordinator

    4 weeks ago

    Columbus, Ohio, United States Action Full time

    Job SummaryAction is seeking an experienced professional to fill the role of Intake Coordinator for its Central Intake and Referral work. The successful candidate will oversee the daily operations of the Engagement Specialists, ensuring efficient referral assignments and data entry accuracy.Key ResponsibilitiesSupervise program staff and provide training and...

  • Behavioral Health Intake Specialist

    1 month ago

    Columbus, Ohio, United States RiverVista Behavioral Hospital Full time

    About RiverVista Behavioral HospitalRiverVista Behavioral Hospital is a freestanding psychiatric hospital in the heart of downtown Columbus, Ohio. We provide a safe, healing environment for adults and seniors with a variety of complex needs.The RoleThe Intake Assessor is responsible for assisting in the admission/intake process for all patients. This...

  • Behavioral Health Intake Specialist

    4 weeks ago

    Columbus, Ohio, United States RiverVista Health and Wellness Full time

    RiverVista Health and Wellness is seeking a skilled Behavioral Health Intake Specialist to join our team. As a key member of our healthcare team, you will be responsible for facilitating the response to requests for services, including the initial response, assessment, and referral process. Your excellent customer service skills and ability to work in a...

  • Intake Specialist

    3 weeks ago

    Columbus, Ohio, United States Denovo Review Full time

    We are seeking an experienced Intake Specialist to join our team at Denovo Review. This role is responsible for providing exceptional client relations and ensuring a positive experience for our clients.Key Responsibilities:Collect and record client information, including medical history and investigation findingsReassure clients who are confused, hurt, or...

  • Behavioral Health Intake Specialist

    4 weeks ago

    Columbus, Ohio, United States CommuniCare Family of Companies Full time

    About the Role As a key member of our team at CommuniCare Family of Companies, the Intake Assessor plays a vital role in ensuring a seamless admission process for our patients. This includes coordinating with Clinical Liaisons and physicians to verify insurances and obtain necessary authorizations, as well as communicating admission details to internal...

  • Behavioral Health Intake Specialist

    4 weeks ago

    Columbus, Ohio, United States RiverVista Behavioral Hospital Full time

    RiverVista Behavioral Hospital is seeking a skilled Clinical Assessment Coordinator to facilitate the intake process for our Behavioral Health Hospital in Columbus, OH.Key Responsibilities: Facilitate response to requests for services, including initial response, assessment and referral process, designation of appropriate level of care, admission into...

  • Behavioral Health Recovery Specialist

    1 month ago

    Columbus, Ohio, United States Ascension Recovery Services Full time

    Job Summary:Ascension Recovery Services is seeking a highly motivated and compassionate Behavioral Health Recovery Specialist to join our team. As a key member of our recovery support team, you will play a vital role in helping individuals overcome substance use disorders and achieve long-term recovery.Key Responsibilities: Provide educational groups to help...

  • Behavioral Health Recovery Specialist

    1 month ago

    Columbus, Indiana, United States Ascension Recovery Services Full time

    Job OverviewAscension Recovery Services is seeking a skilled Recovery Support Specialist to join our team. As a key member of our team, you will play a vital role in guiding individuals through their recovery journey from substance use disorders.Key Responsibilities:Provide educational groups to help clients regain skills needed to reenter the community and...

  • Healthcare Specialist

    4 weeks ago

    Columbus, Ohio, United States Southeast Healthcare Full time

    About the Role:Southeast Healthcare is seeking a dedicated and compassionate Healthcare Specialist to join our team. As a key member of our community treatment team, you will play a vital role in providing support and advocacy to individuals in need.Key Responsibilities:Conduct intake assessments and develop personalized treatment plansAdvocate on behalf of...

  • LPN Care Specialist

    4 weeks ago

    Columbus, Ohio, United States Adoration Home Health and Hospice Full time

    LPN Care SpecialistAt Adoration Home Health and Hospice, we are seeking a skilled LPN Care Specialist to provide high-quality patient care in the comfort of their own homes. Responsibilities:Perform selected nursing procedures within the scope of LPN practiceProvide patient and family teaching according to plan outlined by the RNMonitor patient's vital signs...

  • Care Team Specialist I

    1 month ago

    Columbus, Ohio, United States Educational Media Foundation - K-LOVE & Air1 Full time

    About the RoleWe are seeking a passionate individual to join our team as a Care Team Specialist I. In this role, you will connect with individuals, providing spiritual support via phone, email, and social media.This position requires a deep passion for serving others and a strong understanding of the teachings of the Bible.Key ResponsibilitiesAnswer pastoral...

  • Licensed Practical Nurse

    4 weeks ago

    Columbus, Mississippi, United States Fast Pace Health Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team at Fast Pace Health. As a Patient Care Specialist, you will provide clinical and administrative support to our healthcare team, ensuring the highest level of patient care and satisfaction.Key ResponsibilitiesDeliver clinical and administrative support to the healthcare team,...

  • Crisis Hotline Specialist

    1 month ago

    Columbus, Ohio, United States Lutheran Social Services of Central Ohio Full time

    Job DescriptionAt Lutheran Social Services of Central Ohio, we are seeking a skilled Crisis Hotline Specialist to join our team. As a Crisis Hotline Specialist, you will provide high-quality crisis hotline services to individuals in need, determining the best course of action for community-based or shelter-based services.Responsibilities:Provide crisis...

  • Mental Health Advocate

    4 weeks ago

    Columbus, Ohio, United States Southeast Healthcare Full time

    About the RoleSoutheast Healthcare is seeking a skilled professional to join our team as an Assessment Specialist. In this exciting opportunity, you will have the chance to make a meaningful impact in the lives of our clients.Key ResponsibilitiesAs an Assessment Specialist, you will conduct intake assessments for community treatment teams, advocate on behalf...