Scheduling Coordinator
2 months ago
Private physical therapy clinic seeking a full-time, Front Desk/Scheduling Coordinator to join our awesome team on-site in our Winchester, VA practice. Our team is welcoming and willing to teach and guide during the learning process. The position of Front Desk/Scheduling Coordinator supports clinical staff and patients in scheduling, chart preparation, collections, and is a liaison to the referring physicians. If you think you would be a great fit for our team, please send us your resume and cover letter
Dual Position Duties:
- Insurance verification prior to initial evaluation
- Check patient demographics in electronic record for accuracy.
- Scanning important attachments to patient cases
- Scheduling (new and current patients
- Greeting and helping patients at the desk
- Triaging new referrals and making initial contact.
- Maintaining of new patient call list and cancel list.
- Answering phones and managing calls as needed
- Managing Missing in Action (MIA)-patients who have not completed their plan of care but are not scheduled.
- Correspondence with referring physicians.
- New patient check-in
- Scanning and attachment of documentation
- Collect copays and coinsurances.
- Answering any questions regarding patient balance
Personal Characteristics Required:
- Exemplifying Professionalism, Positivity & Personality
- Excellent verbal, interpersonal, customer service & written communication skills.
- Organizational skills and attention to detail.
- Time management & prioritizing skills with a proven ability to meet deadlines.
- Analytical and problem-solving skills.
- Superb documentation skills.
Job Qualifications:
- High School Diploma or Equivalent
Benefits (subject to 90-day probationary period and contract limitations)
- Health Insurance
- 401k
- Sick Leave
- Vacation
- 8 Paid Holidays
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