Security Officer

1 month ago

Osceola, United States Lakeside Hotel Casino Full time
Job DescriptionJob Description

$1,000 Retention Bonus

At Lakeside, we are a personable, loyal, and friendly company that connects with our customers and employees. Every employee is committed to enhancing our guests' satisfaction by building upon our relationships and offering great service at a reasonable price. We are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.

This position is responsible for patrolling assigned areas to ensure the safety and protection of guests, team members, and company assets.

EXPECTED CONTRIBUTIONS (other duties may be assigned):

  • Provide protection to ensure the security, safety, and well-being of employees and guests on the property.
  • Safeguard company assets.
  • Perform duties in a manner that is professional, respectful, and confidential to employees and property guests.
  • Be knowledgeable of emergency procedures.
  • Adhere to and comply with all policies, procedures, internal controls, and Gaming regulations.
  • Assist with investigating incidents; question witnesses/victims when needed and report findings to the Security Supervisor.
  • Provide escorts for transactions and procedures, including money, cards, dice, and sensitive keys.
  • Drive guests and employees to local various destinations.
  • Assists DCI agents when requested to do so.
  • Ensure proper department uniform, appearance, and grooming standards are followed.
  • Attend all company-required training.
  • Adhere to all safety guidelines.
  • Meet company attendance requirements.
  • Follow procedures for various initiatives, including fire prevention, property patrol, traffic control, and accident investigations.
  • Secure premises by patrolling the property
  • Report irregularities
  • Provide excellent customer service
  • Remain in compliance with local, state, and federal regulations
  • Respond to emergencies to provide necessary assistance to employees and guests.
  • Be able to drive company vehicles. To drive company vehicles, the employee must have a valid driver's license free of reckless driving for five (5) years.

EDUCATION/EXPERIENCE: High school diploma or GED is required.

CERTIFICATES, LICENSES, REGISTRATIONS

  • Must be able to obtain and maintain an Iowa Racing and Gaming Commission License.
  • Valid Driver's License preferred.

EMPLOYEE BENEFITS INCLUDE:

  • Paid Time Off (PTO) earned each pay period for Full-Time Team Members
  • Paid Holidays for Full-Time Team Members
  • Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
  • 401(k) with Company Match
  • Free $25K Life Insurance for Full-Time Team Members
  • Optional Coverages you can buy: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance
  • Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.
  • Employee Discounts, Team Celebrations, Awards, and more...

DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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