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Front Desk Representative

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Tampa, United States Orthopaedic Solutions Management Full time
Job DescriptionJob Description

Must be able to travel to our Telecom and Citrus Park Clinics as needed

In this role you will:

Front Desk Representative - Surgery Center

Key Responsibilities:

  • Greets all patients as they arrive for outpatient surgical procedures.
  • Performs all aspects of Front Desk duties, including Patient Check-in, Collections of Co-pays/Co-insurances, Answering multi-phone lines and Preparation of the Patients medical chart for the next days surgical procedures.
  • Excellent customer service skills and ability to multi-task in a quick paced environment.
  • Demonstrates skills in interpersonal relationships with visitors, physicians and co-workers while facilitating communication for all areas of the facility.
  • Compassionate disposition.
  • Working knowledge of Word, Outlook, Excel and basic computer skills.
  • Knowledge of HIPAA compliance.
  • Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute
  • All other duties as assigned

About You:

  • High School Diploma
  • 1 year experience in a medical office environment
  • Intermediate data entry skills
  • Excellent customer service and communication skills.
  • Must be organized and able to multi task
  • BLS certification required within 90 days of employment

We Would Love It If You Also Had:

  • Experience working at a Surgery Center