CRA Mortgage Officer

4 months ago

West Hartford, United States PeoplesBank Full time
Job DescriptionJob Description

Welcome to PeoplesBank We are the largest mutually chartered bank in Western Mass and Northern Connecticut and a leader in green values, sustainable energy financing, and charitable giving. We operate in the best interest of our customers and strive to be an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as Best Place to Work and Best Local Bank. Come join our team of dedicated and innovative individuals and contribute to our dynamic, successful organization.



Summary: Community Development Mortgage Loan Originator position will focus on Community Reinvestment Act (CRA) and Multicultural Originations. The Community Development Mortgage Loan Originator is responsible for generating residential mortgages to Low to Moderate Income (LMI) communities, majority-minority communities, LMI individuals and minority individuals in assigned market territories.

Essential Duties and Responsibilities include the following. Other duties may be assigned


  • Generates mortgage applications on a consistent basis that will lead to closed business to meet or exceed established monthly minimum production expectations.
  • Participates in community organizations with the goal of increasing CRA visibility for PeoplesBank and making loans to low- and moderate-income borrowers.
  • Self-source loans through established referral partners, community organizations, housing agencies, local business leaders, realtors, and other referral sources.
  • Coordinate and conduct home-buying training seminars for potential CRA and multicultural origination mortgage applicants.
  • Partner with community, non-profit and government agencies focused on affordable housing programs or minority communities.
  • Stays informed of industry regulations and governmental requirements as they relate to CRA housing needs.
  • Completes all yearly compliance training and testing and complies with bank, federal, and state regulations. Complies with Bank Policies and Procedures. Adheres to departmental and bank-wide service standards.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

BA/BS degree or equivalent experience in residential mortgage sales preferred,

2-4 years Residential loan processing, loan origination experience or housing counseling experience with a financial institution, mortgage banking company or a not-for-profit agency.

Skills needed:

  • Advanced ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences.
  • Demonstrated advanced ability to achieve sales goals and objectives by developing a positive customer experience.
  • Advanced level of professional skills and understanding of loans and services with high complexity and significance to the business unit.
  • Excellent organizational skills and attention to detail.
  • Extensive knowledge of mortgage loan products, conventional loan structures and Federal and State regulations.

Certifications, Licenses and/or registrations:

This position requires National Mortgage Licensing System (NMLS) registration; and ability to obtain said license after a period to be determined by decisionmaker. Must be able to successfully complete the registration process, which includes, but is not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules.

Computer Skills:

Knowledge of Microsoft computer applications including Word and Excel and experience using laptop technology.


Work Environment and Physical Demands: The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel


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