Current jobs related to Wireless Customer Success Representative - Pflugerville - STN, inc.

  • Customer Service Representative

    3 weeks ago

    Pflugerville, United States STN, inc. Full time $40,000 - $50,000

    Job DescriptionJob DescriptionOur Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...

  • Customer Service Representative

    2 days ago

    Pflugerville, Texas, United States H-E-B Full time

    About H-E-BH-E-B is a leading omnichannel retailer that values its employees as owners. We are committed to providing excellent customer service and creating a positive work environment.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer...

  • Customer Service Representative

    2 months ago

    Pflugerville, United States Openwork, LLC Full time

    Job DescriptionJob DescriptionSeeking Customer Service Representative in Pflugerville, TXOpenwork is currently engaged in a search to find a Customer Service Representative in Pflugerville TX. In this fast-paced role, you will be responsible for administrative duties, client intakes, answering phones, and responding to emails. Apply today if you meet the...

  • Customer Service Representative

    3 weeks ago

    Pflugerville, United States U-Haul Full time

    Location: 1617 Three Points Rd, Pflugerville, Texas 78660 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service

    2 weeks ago

    Pflugerville, United States Jeff Coleman - State Farm Agency Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service / Sales Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.We seek an energetic professional interested...

  • Customer Service Representative

    3 months ago

    Pflugerville, United States Mr Appliance Full time

    We at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 250 locations, we have an IMMEDIATE opening for Customer Service Representative in Austin, TX. We offer competitive compensation packages, complete training programs, and fast track advancement. We live our code of...

  • Customer Service Representative

    2 months ago

    Pflugerville, United States U-Haul Full time

    Location: 1617 Three Points Rd, Pflugerville, Texas 78660 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    3 months ago

    Pflugerville, United States U-Haul Full time

    Location: 1617 Three Points Rd, Pflugerville, Texas 78660 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    2 months ago

    Pflugerville, United States U-Haul Full time

    Location: 20607 FM Rd 685, Pflugerville, Texas 78660 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service

    2 weeks ago

    Pflugerville, United States Jeff Coleman - State Farm Agency Full time

    Job DescriptionJob DescriptionSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service / Sales Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.We seek an energetic professional interested in helping our...

  • Customer Service

    4 days ago

    Pflugerville, United States Jeff Coleman - State Farm Agency Full time

    Job DescriptionJob DescriptionSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service / Sales Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.We seek an energetic professional interested in helping our...

  • Customer Service Representative

    7 days ago

    Pflugerville, Texas, United States H-E-B Full time

    About the Role:H-E-B is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    1 month ago

    Pflugerville, United States BCforward Full time

    Customer Service Representative BCforward is currently seeking a highly motivated Customer Service Representative for an opportunity in Austin, TX.Position Title: Customer Service Representative Location: Austin, TX Anticipated Start Date: September 09th, 2024 Please note this is the target date and is subject to change. BCforward will send official notice...

  • Customer Service Representative

    1 week ago

    Pflugerville, Texas, United States H-E-B Full time

    About the Role:H-E-B is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    2 days ago

    Pflugerville, Texas, United States Najlaa Solutions, Inc. Full time

    Job OverviewNajlaa Solutions, Inc. is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    7 days ago

    Pflugerville, Texas, United States H-E-B Full time

    About the Role:H-E-B is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...

  • Customer Experience Representative

    1 week ago

    Pflugerville, Texas, United States Erickson Sullivan - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative at Erickson Sullivan - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional customer service and promoting our insurance and financial services products.ResponsibilitiesCustomer...

  • Customer Experience Representative

    1 week ago

    Pflugerville, Texas, United States Erickson Sullivan - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative at Erickson Sullivan - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional customer service and promoting our insurance and financial services products.ResponsibilitiesCustomer...

  • Customer Experience Representative

    7 days ago

    Pflugerville, Texas, United States Erickson Sullivan - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative at Erickson Sullivan - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional customer service and promoting our insurance and financial services products.ResponsibilitiesCustomer...

  • Lead Customer Service Representative

    3 days ago

    Pflugerville, United States ChaseSource Full time

    Job DescriptionJob DescriptionThe Lead Customer Service Representative (CSR) provides leadership and coaching to assigned team by monitoring employee-customer interactions for quality and accuracy. Ensures team workload, deadlines, and customer service objectives are met and customer service representatives are informed of all product and procedural updates....

Wireless Customer Success Representative

4 weeks ago

Pflugerville, United States STN, inc. Full time
Job DescriptionJob Description

The Wireless Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Wireless Customer Success Representative, you must be proficient in building rapport and establishing relationships with various types of people. The main objective of this position is to combine your previous experience in customer service and your energetic, tenacious personality as a way to deliver an exceptional customer experience.

As a team, we are committed to challenging the status quo of the customer experience and, instead, delivering an experience that is solutions-focused, personal, and uplifting. This is also how we approach our team when it comes to personal development and advancement opportunities. Our mission is to uplift each team member to pursue their personal goals and attain the level of growth and success they are looking for.

Responsibilities of the Wireless Customer Success Representative:

  • Provide pertinent product and service information to customers 
  • Directly consult with customers to understand their wants and needs and provide curated recommendations that address both
  • Develop and build relationships with new customers 
  • Answer and address questions and concerns in the most efficient way and escalate concerns to the appropriate department or team member
  • Overcome objections respectfully and professionally
  • Ensure complete satisfaction throughout the entire experience
  • Receive customer feedback regarding the products, services, and sign-up process to relay to upper management and improve the customer experience
  • Attend daily meetings and training sessions to build upon product knowledge, learn new customer services tactics, and stay up to date on available promotions


Requirements of the Wireless Customer Success Representative:

  • 1-3 years of successful sales, customer service, cold-calling, or client relations experience
  • Possess a solution-oriented mindset with the ability to overturn objections and answer technical questions, address customer's needs, and react quickly
  • Excellent presentation, negotiation, and verbal communication abilities
  • Independent and self-motivated, but can also work effectively in a team setting
  • Work with a multitude of people both externally and internally with customers and team members
  • Outstanding time management, prioritization, and organization skills
     

#LI-Onsite

Powered by JazzHR

cUPoJSoDoF