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Commercial Tire Shop Supervisor

2 months ago

Waipahu, United States East Bay Tire Co. Full time
Job DescriptionJob Description

EAST BAY TIRE

A career at East Bay Tire provides a unique opportunity to work in a competitive environment full of challenges and fulfilling growth throughout the East Bay, Central Valley, and Northern California. You'll have the chance to be part of our team to be creative and innovative in your role to meet the demands of an ever-evolving company and economic climate. You'll be involved in serving our communities, building lasting relationships, and be inspired by the best to grow in your career. Ours teams embrace challenge, we are very tenacious; the tenacity is what feeds our passion to be the best, but in the warehouse, we just call this True Grit.

ABOUT THIS ROLE

The Shop Supervisor is responsible for the customer service of the location, overseeing service technicians and counter sales specialists. You will work closely with the location manager on the operation side of the business. Responsible for reviewing work and career pathing with current team members.

DUTIES INCLUDE

  • Greet customers and prepare service orders
  • Assign service work to technicians
  • Maintain parts inventory and order parts as needed
  • Check parts deliveries for accuracy
  • Manage proper waste disposal procedures
  • Ensure that equipment maintenance guidelines are followed
  • Schedule repairs for equipment when necessary
  • Ensure that all service estimates meet appropriate guidelines
  • Responsible for all aspects of managing a staff of Service Technicians to include:
  • Ensure high levels of productivity
  • Performance reviews / addressing & documenting performance related issues
  • Payroll/timecards for EBT and temporary employees
  • Reporting and documenting any disciplinary issues with staff
  • Enforce safety compliance with all service technicians
  • Responsible for employee safety training, meetings, and maintaining a safe working environment
  • Identify bottlenecks and implement solutions that increase the efficiency of the service department workflow
  • Recruiting and Interviewing team members for open positions

REQUIREMENTS

  • At least 2 years' experience as a supervisor or manager in a service environment capacity
  • HS Diploma or GED equivalent required
  • Strong organizational, time management, and problem-solving skills
  • Pursue training and developmental opportunities
  • Dependable and reliable
  • Strong attention to detail and accuracy
  • Must have a valid CA Class C driver's license and clean driving record (must be insurable)
  • Proficiency with Microsoft Office programs (Word & Excel - intermediate) as well as inventory systems
  • Able to lift a minimum of 50 pounds
  • Must have strong attention to detail and accuracy
  • Must have good communication skills
  • Ability to work under high pressure situations
  • Must be able to delegate work
  • Ability to meet deadlines, multi-task, and work independently on tight deadlines with multiple priorities

LOCATION

  • This position will work out of our Waipahu, Hawaii location.

BENEFITS

  • Competitive Medical, Dental, Vision, ADD, Life, FSA and DCAP Benefit Options
  • Generous 401k with Company Match
  • Paid Holidays
  • Vacation and Sick Leave
  • You'll have the opportunity to work with great people and make a real impact - while being your unique, authentic, self at work

PHYSICAL AND/OR MENTAL DEMANDS

While performing the duties of this job the employee is required to:

  • Work in an environment where there can be medium to loud noise
  • Routinely use computer equipment including monitors, keyboards, etc.
  • Frequently sit and stand to perform work, visit offices, attend meetings, and put supplies away, pack boxes or put materials together
  • Ability to lift to 50 pounds
  • Work flexible/varying schedule to support the team, customers, and deadlines

ADDITIONAL INFORMATION

Applicants must be fully authorized to work in the U.S. and physically be in the U.S.

East Bay Tire is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, gender identity, or any other protected factor.