Assistant Housekeeping Supervisor

4 weeks ago


Overland Park, United States Hampton Inn Kansas CityOverland Park Full time
Job DescriptionJob Description

Primary areas of responsibility include, but are not limited to the following:


  • Obtains a list of vacant rooms that need to be cleaned immediately and a list of prospective checkouts in order to prepare work assignments.
  • Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness.
Compensation:

$17 - $19 hourly

Responsibilities:
  • Coordinate with the manager or desk clerk to determine rooms ready for occupancy.
  • Monitor and manage inventory to ensure an ample supply of housekeeping supplies.
  • Address and resolve any complaints related to housekeeping services or equipment in collaboration with the manager.
  • Inspect rooms, halls, and lobbies to identify maintenance or furniture/equipment replacement needs, providing recommendations to management.
  • Conduct orientation training for new employees, explaining company policies, housekeeping procedures, and equipment usage and maintenance.
  • Maintain records of work assignments, timekeeping, and prepare regular reports.
  • Participate in staff meetings to discuss company policies, guest feedback, and suggest improvements for better service and efficiency.
  • Assist the manager in preparing reports on room occupancy, payroll expenses, and department expenses.
  • Develop work schedules to ensure efficient service provision.
  • Supervise and support an inspection program for all guestrooms and public spaces to uphold cleanliness standards.
  • Possess in-depth knowledge of room types, amenities, services, and brand standards.
  • Fulfill any other assigned duties, planned or unplanned.
Qualifications:
  • Strategic business leader who works strategically to create plans aligned with organizational goals.
  • Cultivates engagement by fostering loyalty to the company, excelling in hosting effective meetings, motivating teams, and managing multiple projects with tight deadlines.
  • Ensures alignment by dedicating time and effort to maintain high-level performance and consistency throughout operations.
  • Leads with courage to establish a culture of accountability within the team.
  • Executes plans using available systems, tools, and resources to achieve desired results.
  • Possesses advanced written, verbal, and interpersonal communication skills.
  • Capable of implementing and upholding service standards effectively.
  • Skilled in prioritizing and organizing work assignments efficiently.
  • Works well under pressure in stressful situations.
  • Demonstrates comprehensive knowledge of maintaining a safe work environment.
About Company

Discover the benefits of working here and our portfolio of unique hotel properties. We will review all employment applications. Whether there is an open position at a property or not, we encourage all individuals passionate about excellent service to submit their applications.



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