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Full Service Clinic Supervisor

2 months ago

Phoenix, United States Arizona Humane Society Full time
Job DescriptionJob Description

Every pet deserves a good life. We save the most vulnerable animals and enrich the lives of pets and people. Our mission is made possible with the hard work of our valued employees. Named "Best Nonprofit" and "Best Place to Volunteer" by our community, we offer a friendly, professional work environment with a culture that promotes innovation, compassion and excellence. (Video)


Full Service Clinic Supervisor


The Arizona Humane Society is looking for a dedicated full-time Full Service Clinic Supervisor for our Marge Wright Veterinary Clinic, Full Service Department. The Full Service Clinic Supervisor will lead staff at our Sunnyslope Campus. If you are a talented veterinary medical professional who enjoys leading and developing veterinary medical teams and are passionate about executing outstanding patient care, please continue to read more now.


Department: Marge Wright Veterinary Clinic - Full-Service Department

Location: Sunnyslope

Status: 1.0 FTE

Schedule: Days

Reports To: Senior Manager Veterinary Clinic

Supervises: Clinic Staff


Paws Up For Great Benefits

  • Competitive salary
  • Medical, Dental and Vision Plans
  • Health Savings Account and Flex Spending Account options
  • Free Employee Assistance Program
  • Free Life Insurance, Short Term and Long-Term Disability
  • 401(k) with employer contribution
  • Generous PTO program
  • Up to 8 paid holidays per year
  • Continuing education, including employer Fear Free Certification
  • Discounts on veterinary services
  • Discounted bus and light rail passes
  • Employee Wellness Plans and Activities
  • Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program

A day in the Life:

As the Full Service Clinic Supervisor, you will supervise all operational aspects of the Full Service department while championing the AHS core values of Innovation, Compassion, and Excellence. This position is on the floor working alongside the team to model and teach patient care and improve efficiencies. You will be responsible for the coordination of activities with other departments to ensure efficient flow and treatment of all animals. You will communicate effectively and work closely with the Manager to update and implement new/existing policies and procedures to keep Marge Wright Clinic in adherence to all board and humane alliance requirements. You will compile and report all daily, weekly, monthly, and annual statistical data. You will work with DEA license holders' to adhere to DEA requirements for all controlled drugs and work with premise holder and lead veterinarian to ensure clinic compliance for all Federal and State licensing. You will have effective communication with leadership and have the ability to multitask in a high-volume environment.


Job Requirements

  • High school diploma/GED
  • Graduation from technical school (preferred) plus two years of practical experience in a veterinary clinic and at least two years of supervisory experience.
  • Perform all duties of a veterinary technician and be comfortable in a fast-paced environment.
  • Coordinate and direct the daily activities of the veterinary clinic. Demonstrate commitment to public clinics initiatives with a positive attitude. Communicate in an effective and professional manner with the public and all staff members.
  • Know veterinary medical concepts, including, but not limited to vaccine protocols and anesthetic risks and be able to properly communicate such information to clients. When Veterinarian has documented information about an animal's condition, be able to effectively relay that information to clients. Maintain and ensure accuracy of medical records and data entered through computer program.
  • Perform technician duties with other technicians. Oversee the completion of opening and closing duties of public clinic technicians, including the thorough cleaning and disinfection of the clinic.
  • Work well both independently and cooperatively as part of the team and remain composed while working in a fast-paced environment.
  • Assist with or perform and properly document euthanasia, Relay messages from veterinarians regarding the treatment of a specific case and answering questions regarding the daily care and treatment of animals.
  • Train and evaluate the progress of new technicians and technician trainees.
  • Ensure restocking and cleanliness of the clinic and surgery areas. Monitor medical supplies for expiration. Stay current in knowledge of emergency drugs and protocols. Maintain DEA drug logs. Promote safety on a continual basis; report all on-the-job injuries sustained by the technician staff working in the clinic areas to the Clinic Manager immediately.
  • Maintain microchip logs and ensure they are accurate and up to date, compile reports for grants and gifts. Update and present cases monthly.



Work Environment / Physical Demands:

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


There may be occasional wet floors, animal noises, odors, and dander. Most time will be spent in a typical air-conditioned and heated office environment.


Additional Information:

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.


Ready to Join our team and make a difference every day?

Already an AHS employee? Internal applicants click internal interest form to apply

External applicants please apply with our quick 3 minute job application, If your application is selected, we will send you an invite to speak with our Recruiter to learn more about the position.


Pre-employment background check is required.



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