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About SideRamp
SideRamp allows professionals to engage with part-time opportunities in the gig economy, offering a centralized platform that manages high-quality, flexible side gigs. We focus on connecting our users to various freelance and part-time work—from discovering opportunities to streamlining the application process.
Join Our Team as a Client Services Manager (Contract)We are seeking a dynamic Client Services Manager to join an established real estate startup's team on a contract basis. If you excel at building strong client relationships and delivering exceptional service, we want to connect with you
Key Responsibilities:Client Communication: Serve as the primary point of contact for clients, ensuring clear and effective communication to meet their needs and expectations.
Account Management: Manage client accounts, including onboarding, training, and ongoing support to drive client success and satisfaction.
Issue Resolution: Address client concerns and issues promptly, escalating when necessary to ensure timely resolution.
Client Growth: Identify opportunities for account expansion and collaborate with sales teams to drive revenue growth.
Feedback Collection: Gather client feedback on services and products to continuously improve offerings and enhance client experience.
Experience: Minimum of 2 years of client services or account management experience in the e-commerce or technology industry.
Education: Bachelor's degree in Business, Marketing, or related field.
Skills:
Excellent interpersonal and communication skills.
Strong problem-solving abilities and a solution-oriented mindset.
Proficiency in CRM software and customer support tools.
Ability to multitask and prioritize tasks effectively.
Personal Attributes:
Client-focused with a dedication to providing exceptional service.
Detail-oriented and highly organized in managing client accounts.
Proactive and self-motivated with a drive to exceed client expectations.
Adaptable to changing client needs and feedback.
Note: Job descriptions may have been edited from their original format to ensure fair hiring standards along with consistent formats across all postings. Salary information is not guaranteed and many estimates are based on a yearly, full-time salary. This system can make mistakes. #LI-remote
