Installation Coordinator

4 weeks ago

Langhorne, United States ECI Comfort Full time
Job DescriptionJob DescriptionBenefits:
  • Retirement with Company Match
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

We're looking for an individual that possesses strong attention to detail and high energy to join our team as the Installation Coordinator. This position offers a great opportunity for growth to the right individual that is dedicated to success and goal oriented.

ECI Core Values
  • Pursuit of Excellence
  • Thirst for Knowledge
  • Teamwork
  • Get Sh*% Done

RESPONSIBILITIES

  • Effectively coordinate the installation schedule
  • Identifies areas of improvement that will eliminate time waste, improve productivity while supporting safe work practices
  • Keeps Salesman, Install Manager and GM informed of outstanding payment information and installation activity
  • Assists the Installation Manager in organizing workflow for assigned projects
  • Identify and implement process performance improvements to standardize department procedures and workflow
  • Ensure all paperwork for jobs are prepared for all installations
  • Oversee completion status on each job. Ensure all paperwork is filled out properly.
  • Work closely with internal departments including Sales, Fiance, HR and Service
  • Communicate with customers regarding project status/site readiness
  • Effectively manage multiple projects from post sales through installation completion.
  • Work closely with the Department Managers to keep projects moving forward quickly while maintaining quality standards
  • Work with Field Supervisors to manage projects within scope, schedule, and budget.
  • Coordinate with warehouse staff to ensure all materials and equipment are available and ready for installation.
  • Perform general clerical duties as needed, including filing, data entry and billing
  • Collaborate with site supervisors, installers, warehouse personnel, installation manager and project managers to achieve the highest level of customer satisfaction during and after installation
REQUIREMENTS

  • Ability to effectively prioritize and execute multiple tasks with great precision
  • Experience at working both independently and in a team-oriented, collaborative environment is essential
  • Ability to work through project issues with customers in a timely manner
  • Technically competent and proficient with various software programs: Excel,
    Word, Outlook, Smartsheet, etc.
  • Strong written and oral communication skills: In-person meetings, E-mail & Phone calls
  • Must take great pride in providing top notch customer service.
  • Must be able to learn, understand, and apply new technologies
  • Fast paced multi-tasker
  • Incredible attention to detail is a MUST
  • Strong work ethic
  • Ability to follow through with tasks given by colleagues and complete them on time

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