Current jobs related to Mechanical Customer Support Representative - Memphis - Imperial Industrial Supply

  • Plumbing Project Sales Representative

    1 week ago

    Memphis, Tennessee, United States Mechanical Systems Company, LLC Full time

    Job Opportunity: Plumbing Project Sales RepresentativeWe are seeking a highly skilled and experienced Plumbing Project Sales Representative to join our team at Mechanical Systems Company, LLC. As a key member of our sales team, you will be responsible for presenting our mechanical systems to potential commercial customers, qualifying opportunities, and...

  • Project Sales Representative

    1 week ago

    Memphis, Tennessee, United States Mechanical Systems Company, LLC Full time

    Job Opportunity: Project Sales RepresentativeWe are seeking a highly skilled and motivated Project Sales Representative to join our team at Mechanical Systems Company, LLC. As a key member of our sales team, you will be responsible for generating new business and expanding our customer base in the commercial and industrial sectors.Key...

  • Customer Service Representative

    2 weeks ago

    Memphis, Tennessee, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our support team, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan...

  • Customer Service Representative

    2 weeks ago

    Memphis, Tennessee, United States U-Haul Full time

    Customer Service RepresentativeAre you a people person looking for a rewarding career in customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team!As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys....

  • Customer Service Representative

    7 days ago

    Memphis, Tennessee, United States U-Haul Full time

    Job Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers. You will work as part of a supportive team to ensure that customers receive all the help they need on their journeys. Your responsibilities will include...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul...

  • Customer Support Representative

    3 days ago

    Memphis, Tennessee, United States Auto-Chlor System Full time

    Job Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at Auto-Chlor System. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues that may arise.Key...

  • Customer Support Technician

    2 months ago

    Memphis, Tennessee, United States Zoetis Full time

    States considered: GA- TN Role OverviewPOSITION SUMMARY:The main duty of this role is to oversee the Hatchery Inovo Process for Zoetis. This will be achieved through the implementation of our premier Customer Service Programs. The individual in this position will conduct preventive maintenance on electrical and mechanical systems in poultry hatcheries, as...

  • Customer Service Representative

    5 months ago

    Memphis, United States TMX Finance LLC. Full time

    **Customer Service Representative** CAROUSEL_PARAGRAPH * Memphis, Tennessee * Customer Service Representative * 26721 ** Share Job** mail_outlineGet future jobs matching this search or ** Job Description** **Overview** As a Customer Service Representative (CSR), you will use your love for business, people, and the community coupled with your passion for...

  • Customer Service Representative

    1 month ago

    Memphis, Tennessee, United States GEODIS Group Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at GEODIS Group. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesInteract with customers via phone, email, or in person to receive orders or changes in...

  • Customer Service Representative

    6 months ago

    Memphis, United States Sonic Healthcare USA, Inc. Full time

    Multi-tasking is your middle name. Youve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. Youre also looking for great benefits, the support of an all-star team, and an opportuni Customer Service Representative, Customer Service, Representative, Retail, Healthcare, Laboratory

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States Ewing Moving Service & Storage, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Ewing Moving Service & Storage, Inc.Key Responsibilities:Customer Onboarding: Provide a warm welcome to new customers, ensuring they feel valued and supported throughout their journey with us.Issue Resolution: Effectively troubleshoot and resolve customer...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States Creative Co-Op, Inc. Full time

    About UsCreative Co-Op, Inc. is a leading importer and distributor of gift and home decorative accessories. We work with over 15,000 boutique specialty stores in North America, Fortune 500 national retailers, and major eCommerce partners.We are part of Regent Holding Company, a global brand with a presence in the US, China, and Europe. Our growth is backed...

  • customer service representative

    5 months ago

    Memphis, United States Pfizer Full time

    **customer service representative (Contract)** Memphis, TN, United States Contract (5 months 26 days) Published 14 days ago Microsoft Office order handling customer care Telephone Answering Customer assistance SAP Order Processing Customer Service Call Center order management **Customer Service Representative - 10 roles available!** This will be remote until...

  • Customer Service Representative

    1 month ago

    Memphis, United States Bunzl plc Full time

    CUSTOMER SERVICE REPRESENTATIVE 1 ST SHIFT 8 am-5 pm Cordova Safety Products, a division of Bunzl, is seeking a Customer Service Representative for our location in Memphis. The Customer Service Rep will answer customer inquiries, enter and successful Customer Service, Customer Service Representative, Representative, Processing, Manufacturing, Retail

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys.Responsibilities:Assist customers with U-Haul products and...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States Pear Staffing Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Pear Staffing. As a key member of our customer-facing team, you will play a crucial role in ensuring our customers receive timely and accurate service.Key ResponsibilitiesManage orders and address discrepancies in a timely and efficient...

  • Customer Service Representative

    1 month ago

    Memphis, Tennessee, United States Watco Transloading Full time

    Customer Service RepresentativeWatco Transloading is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, coordinating product delivery, and ensuring customer satisfaction.Key Responsibilities:Provide timely...

  • Customer Service Representative

    1 month ago

    Memphis, Tennessee, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Franchise.Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional...

Mechanical Customer Support Representative

5 months ago

Memphis, United States Imperial Industrial Supply Full time
Job DescriptionJob DescriptionSalary: Starting $23.00 per hour

The Mechanical Support Specialist will provide exceptional customer support through multiple communication channels to diagnose and walk customers through the steps needed to fix a variety of mechanical issues. We are seeking a well-organized, positive energy, detail-oriented professional to assist customers with troubleshooting products and resolving any emerging issues, ultimately resulting in an exceptional customer experience. The ideal candidate will possess skills or have the ability to learn troubleshooting skills for a large range of products to include but not limited to generators and outdoor power equipment.

 

Job Responsibilities:

  • Manage a high level of inbound and outbound calls.
  • Provide customers with step-by-step product support through phone, email, chat and multi-platform communications.
  • Varying inbound or outbound requests can include troubleshooting, diagnosing, programming and part assistance.
  • Maintain proficiency in product knowledge, troubleshooting, and customer instruction.
  • Report timely and well documented information regarding product performance and potential product concerns.
  • Provide creative ideas for preventing and/or solving technical service concerns (i.e. internal operating procedures, product service tools and techniques, technical relations, product issues, etc.)
  • Participates in development of new products, modification of existing products, and termination of ineffective products.


Minimum Qualifications:

  • Must possess a basic understanding of electrical & engine component principles.
  • 2+ years of customer service experience in a high-volume call center environment.
  • Ability to cooperate with and support other members of customer service team.
  • Excellent verbal and written communication skills.
  • A high comfort level typing, navigating the internet and using multiple software systems.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Demonstrated proficiency using conferencing/collaboration software (Zoom, Skype, Microsoft Teams, Slack)

 

Why Imperial Industrial Supply?

  • Competitive pay
  • Medical, dental and vision
  • Paid holidays
  • Company bonus
  • Product discount
  • IRA savings plan with company match