Front Desk Representative

1 week ago


Charlotte, United States Wise Up Creative Full time
Job DescriptionJob Description

Position Title: Front Desk Representative
Location: Charlotte, NC
Department: Administrative Department

Position Overview:

The Front Desk Representative will be the first point of contact for our clients, visitors, and team members. This role is essential in creating a welcoming and efficient front office environment. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced setting.

Key Responsibilities:

  • Greet and Welcome Visitors: Warmly welcome all visitors and clients upon arrival, ensuring they feel comfortable and directed to the appropriate personnel or department.
  • Administrative Support: Provide general administrative and clerical support, including mailing, scanning, faxing, copying, and data entry.
  • Schedule Appointments: Manage and maintain appointment schedules for staff and conference rooms, ensuring all meetings are timely and organized.
  • Handle Correspondence: Receive, sort, and distribute daily mail and deliveries, and manage outgoing mail and courier services.
  • Maintain Reception Area: Ensure the front desk and reception area are tidy, organized, and presentable at all times.
  • Manage Office Supplies: Monitor and order office supplies to ensure the office is well-stocked and equipped.
  • Security and Access Control: Monitor visitor access and maintain security protocols, including issuing visitor badges and managing access logs.

Qualifications:

  • High school diploma or equivalent; additional qualifications in Office Administration are a plus.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong organizational and multitasking abilities.
  • Ability to handle sensitive information with confidentiality.
  • Professional appearance and demeanor.


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