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Agency Accounts Administrator
2 months ago
Join the Eric Groot Agency, a leading Allstate Agency in Indianapolis, Indiana. As a crucial member of our team, you will help our agency grow through providing exceptional customer service, ongoing outbound marketing, and ensuring smooth operations within our agency.
At the Eric Groot Agency, we value professionalism and a positive work environment. We believe in fostering a culture of continuous improvement and providing top-notch service to our clients. This role requires excellent organization and attention to detail to ensure that all accounts are handled efficiently and effectively.
If you are looking for an opportunity to contribute to a dynamic team, take pride in your work, and join a company that values its employees, then the Eric Groot Agency is the perfect place for you. Apply now and become part of our success
Benefits
Annual Base Salary + Bonus Opportunities
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Responsibilities
Customer Service: Provide exceptional customer service to clients, addressing inquiries, resolving issues, and assisting with account-related concerns.
Marketing: Prepare and send email and mail communication to help grow our business. You will also work within our software systems to create automated customer contact.
Collaboration: Work closely with other team members to ensure smooth operations, share information, and provide support when needed.
Procedural Compliance: Ensure compliance with company policies and procedures, as well as industry regulations.
Sales: You will be the third point of contact for incoming sales calls. When/if our sales team is occupied, you will need to be able to quote and close new customers.
Requirements
Experience: Previous experience in a customer service or administrative role is preferred.
Attention to Detail: Strong organizational skills and a keen eye for detail to ensure accurate and precise account management.
Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and team members.
Problem-Solving Abilities: Ability to identify and resolve issues independently, demonstrating analytical and critical thinking skills.
Team Player: Collaborative mindset and willingness to work towards team goals for overall success.
Proficient with Technology: Comfortable working with various software applications and tools to manage accounts and documents.
Having active insurance licenses for the state of Indiana is preferred.