Receptionist

1 week ago


Lancaster, United States Trout CPA Full time
Job DescriptionJob DescriptionDescription:

Trout CPA, a full service public accounting firm, is seeking a Receptionist for our Lancaster City office. The Receptionist will be the first point of contact for visitors including clients and vendors. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to manage various administrative tasks efficiently.


Key Responsibilities:

  • Greet and welcome clients and visitors in a friendly and professional manner.
  • Answer and direct phone calls to appropriate staff members.
  • Manage incoming and outgoing mail, including sorting, distributing, and preparing for delivery.
  • Schedule appointments, meetings, and maintain calendars for staff.
  • Assist with administrative tasks such as data entry, document preparation, sorting, and scanning of client documents.
  • Maintain the reception and meeting areas, ensuring they are clean and organized.
  • Assist in coordinating office supplies and replenishing stock as needed.
  • Support the team with additional clerical duties as required.
  • Coordinate in-office events/meals for employees and clients.
Requirements:
  • High school diploma or equivalent
  • Two (2) or more years experience in a receptionist or administrative role preferred, especially in a professional services environment
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment
  • Previous experience with a CRM database is highly desirable.
  • Excellent verbal and written communication skills
  • Strong organizational skills with the ability to multitask and prioritize
  • Professional appearance and attitude
  • Ability to handle confidential information with discretion
  • Friendly, customer-service oriented personality

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