Human Resources Generalist

About Duncan Financial Group

Headquartered in Irwin, Pennsylvania – we help clients build and protect a better financial future. Our vision is to become the premier independent insurance and financial services organization that sets the standard for adding value to the lives of our clients, our employees, and our community stakeholders. At Duncan, we know that our greatest asset is our employees. We offer a new standard of insurance and financial guidance that is unmatched in the industry. Family-run for over 45 years, our diversified professionals get to know the needs of every client to deliver award-winning service for all their insurance, wealth management, and accounting needs. Built on a solid foundation, our relationships last for generations. Duncan Financial Group is quickly expanding both organically and through acquisition. With consistent and constant growth, we are continually seeking new talent to join us and continue to develop with us.

Human Resources Generalist

Position Summary

The Human Resources Generalist will support all facets of the employee life cycle (onboarding, HR compliance, and offboarding). This position will also provide a variety of HR administrative support. The overall goal of the position is to assist in the efficient operations of the human resources facet of the organization.

Primary Responsibilities:

• Communicate and respond to inquiries with a sense of urgency from current and new employees.
• Interact regularly with agency hiring managers as well as the HR and Recruiting teams at Keystone Agency Partners.
• Assist with agency communication.
• Assist with employee relations.
• Support recruitment efforts of the agency by coordinating with the recruitment division.
• Assist with agency performance management.
• Coordinate the onboarding of employees.
• Ensure I-9 compliance.
• Ensure all required documents are submitted to corporate office for personnel files.
• Submit personnel data changes.
• Assist with pre-onboarding, on-boarding, and off-boarding processes.
• Coordinate agency training.
• Drive employee engagement initiatives and culture development.
• Manage employee development programs and continuing education.
• Perform other duties as assigned.

Basic Qualifications:

• Associate’s Degree, or equivalent experience (Bachelor’s Degree preferred with work experience through an internship)
• Minimum of 2 years of Human Resources experience
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and experience with HR software systems
• Strong organizational and administrative skills, with attention to detail and accuracy in HR record keeping and documentation
• Excellent communication both in written form (email and document writing) and verbal
• Exceptional interpersonal skills, with the ability to interact effectively with employees at all levels
• Ability to handle confidential information with discretion and maintain a high level of confidentiality
• Ability to prioritize work to meet expected and routine deadlines in a fast-paced business environment without oversight
• Capacity to build and maintain relationships and display strong team player skills
• Strong organizational and detail-oriented traits
• Self-motivated, self-starting, with a positive attitude open to flexibility and learning in the role
• Professional demeanor and ability to maintain confidentiality

Preferred Qualifications:

• Bachelor’s Degree in Human Resources, Business Organization Development, or a related field; Human Resources Certification preferred (PHR)
• Experience in a rapidly growing and evolving company
• Demonstrates strong emotional intelligence and an ability to communicate clearly and persuasively
• Driving results: results-oriented style with a high degree of analytical ability and proven problem-solving skills
• Flexible and able to multitask; can work within a fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and driving for results
• Develop well-structured, clear, and concise communications and presentation
• Able to work with sensitive, confidential information; a high level of demonstrated discretion and judgment

Hours: Monday-Friday, 8:30am-5:00pm

Office: 311 Main Street, Irwin, PA 15642

Duncan Financial Group offers a robust benefits package with the following:

• Competitive Compensation
• Three United Healthcare Medical plans to choose from
• United Healthcare Dental plan- free for employees
• United Healthcare Vision plan
• Company paid Life Insurance with additional supplement life options for employees and their families
• Short Term Disability
• Company Paid Long Term Disability
• 401(k) - Company Match (Safe Harbor)
• Supplemental insurance including Critical Illness, Accident, Prepaid Legal
• PTO with prior employer matching
• Paid Holidays
• Financial support of continuing education and additional development and certifications
• Bonus program for suggested certifications
• Social and Philanthropic opportunities

No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.