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Medical Front Office

1 month ago

Broken Arrow, United States Trinity Employment Specialists Full time
Job DescriptionJob Description

Medical Front Office

Trinity Employment Specialists-Tulsa, OK 74135

Full Time | $15-$17/hour


Join our dynamic and compassionate team, a leading pediatric and family eye care practice. We are seeking a dedicated Front Office Coordinator to manage our front desk operations and provide exceptional customer service to our patients and their families. This role is crucial in ensuring a welcoming and efficient environment for all visitors.


Key responsibilities:

  • Greet patients and families with a friendly and professional demeanor.
  • Answer phone calls, schedule appointments, and manage the practice's calendar.
  • Respond to patient inquiries and provide information about services, policies, and procedures.
  • Verify patient information and update electronic health records accurately.
  • Process patient check-ins and check-outs, including insurance verification and copay collection.
  • Maintain organized and up-to-date patient files and records.


Qualifications:

  • High school diploma or equivalent; additional certification in medical administration is a plus.
  • Previous experience in a medical front office, preferably in an eye care or pediatric setting (preferred).
  • Excellent interpersonal and communication skills.
  • Proficiency in using electronic health records (EHR) and office management software (preferred)
  • Strong organizational skills and attention to detail.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Friendly, compassionate, and patient-focused attitude.

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* Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
* Answer telephones and direct calls to appropriate staff.
* Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
* Complete insurance or other claim forms.
* Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
* Transmit correspondence or medical records by mail, e-mail, or fax.
* Maintain medical records, technical library, or correspondence files.
* Receive and route messages or documents, such as laboratory results, to appropriate staff.
* Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
* Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
* Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
* Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
* Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
* Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
* Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
* Arrange hospital admissions for patients.
* Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.