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Medical Receptionist

2 months ago

Broken Arrow, United States Xpress Wellness Urgent Care Full time
Job DescriptionJob Description

Xpress Wellness Urgent Care is seeking a qualified Front Office Medical Receptionist to join our team. As a Front Office Medical Receptionist, you will be the first point of contact for our patients and play a vital role in ensuring that each patient receives the highest quality of care. You will be responsible for providing friendly and efficient service while maintaining a professional demeanor at all times.


Responsibilities
  • Greeting and checking in patients accurately and efficiently including collecting co-pays and obtaining registration information.
  • Protect patients' rights by maintaining confidentiality of personal and financial information.
  • Coordinating patient flow and managing the patient lobby area.
  • Answering phone calls, scheduling appointments, and responding to patient inquiries.
  • Collaborating with healthcare providers to ensure seamless patient care.
  • Maintaining a clean and organized front-desk environment.

Requirements

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Knowledge of medical terminology and procedures.
  • Proficient in Microsoft Office applications and electronic medical record systems.
  • 2+ years of experience in a customer-centric role preferred.
  • BLS certification preferred.
  • Familiarity with or ability to understand insurance summary data preferred.

Benefits

Xpress Wellness offers a great working environment in state-of-the art urgent care facilities with the following perks:

  • Work-life balance with a flexible schedule.
  • Competitive pay.
  • Generous PTO.
  • Health.
  • Dental.
  • Vision.
  • Retirement package with employer match.
  • Short-term disability + long-term disability options.
  • Life insurance.
  • Pay rate is based on years of experience and starts at $15.38 per hour.