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Referral and Patient Account Specialist

4 months ago

Scarborough, United States New England Cancer Specialists Full time
Job DescriptionJob Description

New England Cancer Specialists is looking for a full-time,Remote Referral and Patient Account Specialist. The Referral and Patient Account Specialist is responsible for verifying insurance eligibility for all patients and obtaining insurance referrals as needed. Additional duties include processing collection account letters and establishing payment plans with patients. This position is responsible for processing patient statements bi-weekly. The Patient Account Specialist processes patient and insurance card credit card payments weekly

NECS is a private medical practice composed of 18 oncologists and hematologists serving the region from 5 different locations in Maine and New Hampshire. Our mission is to make life better for people with cancer and blood disorders. Kindness, compassion, and respect are part of everything that we do - from our phone operators to our physicians, every person on our team is important, and everyone makes a difference. We are proud to be an adult oncology member of the Dana-Farber Cancer Care Collaborative, striving to provide the highest quality care and unmatched, holistic support for every patient, every day.

Job Duties:

  • Reviews daily new patient appointment reports to ensure insurance eligibility
  • Reviews weekly/monthly referral reports
  • Works assigned tasks in eligibility tasking system
  • Processes collection account letters per schedule
  • Processes patient and insurance credit card payments via electronic practice management system
  • Establishes and maintains relationships with outside vendors, the Billing Office and the Financial Advocates
  • Attends and participates in required meetings
  • Ensure and maintain confidentiality, privacy and compliance of patient rights in accordance with HIPPA regulations and New England Cancer Specialists policies
  • Other duties as assigned

Travel: Rare

*** Must live within driving distance of NECS Locations***



Required Skills and Experience:

  • High school diploma or equivalent
  • Microsoft Excel Experience - Preferred
  • Minimum of two years medical billing experience
  • Proven organizational, communication and interpersonal skills
  • Excellent communication skills both oral and written
  • Excellent analytical and problem-solving skills
  • Ability to handle multiple priorities
  • Proficient computer skills
  • Must be able to work in a team environment and ability to work independently with minimal supervision


Benefits:
  • New England Cancer Specialists offers competitive pay and a comprehensive benefits package to our employees, including part-time employees over 20 hrs. per week. Our benefits include medical, prescription, dental, and vision insurances. Company-paid Life Insurance, Short Term, and Long-Term disability insurances as well as Long Term Care insurance. Other benefits include a company-sponsored retirement program, generous Paid Time Off in addition to 10 Company-paid holidays, a Wellness program, and other voluntary benefits
  • Benefits are effective 1st of the month after hire date.
  • NECS supports continuing education and offers a tuition reimbursement program as well as covering expenses associated with obtaining and maintaining national certification and state licenses.