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Tier II Support
1 month ago
ROLE
Kaimetrix is seeking a skilled and experienced Tier II Support - Systems Engineer Principal to join our team at Fort Eisenhower, GA. The ideal candidate will have a strong background in systems engineering and possess the necessary certifications and security clearances. This role requires a professional with a BA/BS or higher in Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, Computer Engineering, Mathematics, or Engineering, and 5-8 years of relevant experience. The candidate must also hold a current TS//SCI with CI Poly.
We will support INSCOM's mission by delivering products and services that enhance readiness and sustain Soldiers, Civilians, systems, and facilities. Key support activities include Program/Project Management, Network Engineering, Data Visualization, Cloud Engineering, System/Program Administration, Operations Research/Systems Analysis, Data Platform Analysis, System Evaluation, Test/Data Engineering, Full Stack/System/DevOps Engineering, System Engineering, and Distributed Processing, and Exploitation and Dissemination - Converged Infrastructure (DPED-CI).
RESPONSIBILITIES
Technical Support and Troubleshooting:
- Provide Tier II support, including advanced troubleshooting and resolution of complex technical issues.
- Collaborate with Tier I support to escalate and resolve issues that require higher-level expertise.
System Maintenance and Optimization:
- Oversee the maintenance, optimization, and performance tuning of systems and networks.
- Ensure systems are operating efficiently and securely, adhering to best practices and organizational standards.
Security and Compliance:
- Maintain and enforce security protocols and compliance with DoD standards.
- Conduct regular security assessments and implement necessary improvements to safeguard systems.
Technical Expertise:
- Utilize advanced technical knowledge to support and improve system operations.
- Stay current with the latest technologies, trends, and industry best practices to enhance system performance.
Documentation and Reporting:
- Maintain comprehensive documentation of system configurations, processes, and support activities.
- Prepare and deliver detailed reports on system performance, security status, and support activities to senior management.
REQUIRED QUALIFICATIONS
- 5-8 years of experience in systems engineering or a related discipline.
- Offerings listed in DoD 8140 Training Repository (Intermediate), Qualification Code 451.
- A+ or CND or Network+ or Security+.
EDUCATION
- BA/BS or higher in Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, Computer Engineering, Mathematics, or Engineering.
- Fort Eisenhower, GA
- U.S. citizenship is required since this role supports the U.S. Federal government
- Ability to pass a background investigation
- Current DoD TS/SCI with CI Poly Clearance
- No travel required
- 40 hours per week
- 8 hours per day
- Employment Classification Eligibility — W2
- Not eligible for relocation benefits
Kaimetrix is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
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