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Tier III Engineer Support
1 month ago
ROLE
Kaimetrix is hiring a highly experienced and skilled Tier III Engineer Support - Senior Systems Engineer to join our team at Fort Eisenhower, GA. This position requires a professional with a strong background in systems engineering, advanced certifications, and extensive experience in the field. The ideal candidate will possess a BA/BS degree or higher in Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, Computer Engineering, Mathematics, or Engineering, and have a current TS//SCI with CI Poly.
We will support INSCOM's mission by delivering products and services that enhance readiness and sustain Soldiers, Civilians, systems, and facilities. Key support activities include Program/Project Management, Network Engineering, Data Visualization, Cloud Engineering, System/Program Administration, Operations Research/Systems Analysis, Data Platform Analysis, System Evaluation, Test/Data Engineering, Full Stack/System/DevOps Engineering, System Engineering, and Distributed Processing, and Exploitation and Dissemination - Converged Infrastructure (DPED-CI).
RESPONSIBILITIES
Tier III Support Leadership:
- Lead and manage the Tier III support team, ensuring high-level technical support and resolution of complex issues.
- Provide expert guidance and mentorship to Tier III team members, ensuring they hold IAT II/Intermediate credentials.
- Oversee the operation, maintenance, and troubleshooting of complex systems and networks.
- Ensure systems are operating efficiently and securely, adhering to best practices and organizational standards.
Security and Compliance:
- Maintain and enforce the highest level of security protocols and compliance with DoD standards.
- Conduct regular security assessments and implement necessary improvements to safeguard systems.
Technical Expertise:
- Utilize advanced technical knowledge to resolve complex system issues and provide support for advanced computing environments.
- Stay current with the latest technologies, trends, and industry best practices to continuously improve system performance.
Documentation and Reporting:
- Maintain comprehensive documentation of system configurations, processes, and support activities.
- Prepare and deliver detailed reports on system performance, security status, and support activities to senior management.
REQUIRED QUALIFICATIONS
- 9-13 years of experience in systems engineering or a related discipline.
- Leader of Tier III holds IAT III/Advanced credentials; team members hold IAT II/Intermediate credentials as listed in DoD 8140 Training Repository (Intermediate), Qualification Code 451
- A+ or CND or Network+ or Security+ or CCSP.
- Cloud+ or GICSP or GSEC or SSCP, CASP+ or CCNP or Security+ or CCSP.
- IAT III; Security+ & Role-specific Compute Environment certification (e.g., Network+, Linux+, Cloud Essentials, etc.).
EDUCATION
- BA/BS or higher in Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, Computer Engineering, Mathematics, or Engineering.Security, Information Technology, Software Engineering, Information Systems, Computer Engineering, Mathematics, or Engineering.
- Fort Eisenhower, GA
- U.S. citizenship is required since this role supports the U.S. Federal government
- Ability to pass a background investigation
- Current DoD TS/SCI with CI Poly Clearance
- No travel required
- 40 hours per week
- 8 hours per day
- Employment Classification Eligibility — W2
- Not eligible for relocation benefits
Kaimetrix is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
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