Manager at Shark Bites

3 weeks ago

Pine Bluff, United States Great Western Dining Service Inc Full time
Job DescriptionJob DescriptionDescription:

Great Western Dining is a people-oriented company. Our corporate culture allows our employees to learn and excel in their chosen fields. We think that going to work should be fun If you think so too, apply below.


Founded in 1990, Great Western Dining Service, Inc. provides contracted dining services for schools, colleges & universities; camps & conference centers; and business & industry. From its inception, GWD has remained strongly committed to our original concepts of quality service coupled with delicious food.


Start Date 8/12/2024


Manager

Job brief

We are looking for a Supervisor at our Shark Bites facility at Southeast Arkansas College to organize daily operations and motivate our staff to provide excellent customer service.

Ultimately, you will help increase profitability, boost customer engagement and turn this into a favorite local spot.

Responsibilities

  • Manage day-to-day operations of the concept
  • Train employees on preparation and proper use of equipment
  • Coordinate with vendors and order supplies, as needed
  • Maintain updated records of daily, weekly and monthly revenues and expenses
  • Add new menu items based on seasonality and customers' preferences (for example vegan coffee drinks)
  • Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
  • Ensure all cafe areas are clean and tidy
  • Nurture friendly relationships with customers to increase loyalty and boost our reputation

Requirements

  • Work experience as a Supervisor
  • Hands-on experience with professional machines
  • Good math skills
  • Availability to work within opening hours (including some weekends and holidays)
  • Excellent communication skills with the ability to manage and motivate a team
  • Customer service attitude
  • High school diploma
Requirements:


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