ServiceNow Presales Director at Edison, NJ/Remote
3 weeks ago
- Drive sales and solution activities, solution designing, and project planning
- Craft customer roadmap and further advisory on adoption
- Develop solutions to address business problems using proven methods, tools including validating solution with cross technology SMEs as applicable
- Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teams
- Help presales leads articulate solutions as appropriate to client audiences
- Provide inputs for product demos and proof of concepts as required
- Communicate how the engagement impacts risks, business objectives, and quality goals to guide the work of others
- Enable a successful transition from the sale phase to the delivery phase
- Build strategy to develop and share reusable assets that can be readily applied to new opportunities
Required Skills: -
- 15+ years of overall IT experience with 5+ years' experience in ServiceNow presales.
- Experience in ITxM, CMDB, CSDM and Discovery
- Exposure to HRSD, IRM, CSM, FSM, TSOM, OTM & other industry specific solutions
- Experience in business case preparation, value realization & articulation
- Technical knowledge in the following areas:
- ServiceNow Platform, workflows, Integrations
- ServiceNow implementation experience
- Knowledge of ServiceNow Managed Service Provider (MSP) model.
- ServiceNow certified along with pre-sales accreditations, (Required: CAD/CIS, Preferred: CSA/CMA).
- Able to mentor, build teams and drive strategy for growth
Soft skills: -
- Good oral and written communication skills
- Good leadership and team building skills
- Ability to proactively engage with customers and elicit the business imperatives
- Good organizational and inter-personal skills to communicate with business stakeholders
- Self-driven, motivated and results orientated
- Strong problem solving skills with the ability to exercise mature judgment
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