Patient Service Representative, School

2 weeks ago

Penn Yan, United States Finger Lakes Community Health Full time
Job DescriptionJob DescriptionSalary: $16.00-$20.00

Please be aware that all staff are required to be vaccinated for COVID-19. Proof of vaccination will be required prior to employment.


Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam.


About Finger Lakes Community Health: 

Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's agricultural workers by linking individuals to area resources and providing essential health services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of all incomes, ethnicities and walks of life. Over the last decade, FLCH has grown to provide medical, dental, and behavioral health services to over 28,000 patients at eight health centers. With over 200 employees we strive to provide high-quality and innovative health care services to the Finger Lakes Region.


Job Summary: 

The School Based Patient Service Representative (PSR) serves as the face of Finger Lakes Community Health (FLCH), greeting students as a liaison of the organization. The School Based PSR serves as a resource and guide for patients (students) at the school, assisting them with documentation, scheduling their visits, directing them to the right resources, and assisting them to, during, and from their appointments. This position works closely with both the patient and providers to appropriately provide. 


Duties/Responsibilities:

  • Ensures patient documentation is current, complete, and accurate 
  • Obtains schedule for each school day from FLCH electronic health record system (EHR)
  • Consult with the attendance office at the school to determine any absences
  • Serves as an escort for students to and from the classroom to the telehealth room
  • Support the student by connecting them virtually with an FLCH Therapist
  • Ensure a secure connection is made, the therapist is visible and audio is working
  • During services, coordinate between the school and FLCH on needs
  • Assists students, parents, and teachers with appropriate documentation and requirements.
  • Follow up with therapist on needs throughout day; parent needs, teacher needs, and student needs
  • Provides review and scanning of insurance information in the EHR
  • Maintains and creates records of patients (students) in FLCH EHR
  • Scans appropriate documentation into the patient (student's) chart (school packet, enrollment, releases, referral from PCP)
  • Coordinate individual billing needs with FLCH and the Therapist.
  • Performs other duties as assigned by the supervisor 


Required Skills/Abilities: 

  • Possesses organizational skills 
  • Ability to follow established policies and procedures 
  • Ability to work flexible schedules 
  • Maintains confidentiality of patients and coworkers


Education and Experience:

  • High School or Equivalency Diploma
  • Prior experience working with children or school environment a plus
  • Prior customer experience is highly desirable
  • Valid NYS driver's license and NYS driving record that complies with FLCH policy.


Physical Requirements: 

  • Must be able to hear and communicate with clients and staff on the telephone and those who are served “in person.”
  • Must be able to lift up to 40 pounds.
  • Must have vision that is adequate to read memo’s computer screen, registration forms, and other documents.
  • Must possess manual dexterity, to perform writing and keyboarding tasks.
  • Prolonged periods of sitting and working at a computer.
  • Must be cleared by both the school district and FLCH including background checks, finger prints and all other required clearances
  • Ability to squat, bend, kneel 


Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam. 

  • Patient Service Representative, School

    1 week ago

    Penn Yan, United States Finger Lakes Community Health Full time

    Please be aware that all staff are required to be vaccinated for COVID-19. Proof of vaccination will be required prior to employment. Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam. About Finger...

  • Patient Service Representative

    5 days ago

    Penn Yan, United States Finger Lakes Community Health Full time

    Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam. About Finger Lakes Community Health: Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's...

  • Patient Service Representative

    3 months ago

    Penn Yan, United States Finger Lakes Community Health Full time

    Job DescriptionJob DescriptionSalary: $17.00-$20.00 Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam.About Finger Lakes Community Health: Finger Lakes Community Health (FLCH) was founded in 1989...

  • Patient Service Liaison, School

    4 days ago

    Penn Yan, New York, United States Finger Lakes Community Health Full time

    About the RoleFinger Lakes Community Health is seeking a highly organized and detail-oriented Patient Service Liaison to join our team in a school-based setting. As a Patient Service Liaison, you will serve as the primary point of contact for patients (students) at the school, providing exceptional customer service and ensuring seamless communication between...

  • Customer Service Representative

    3 days ago

    Penn Yan, New York, United States MAXIMUS Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to New York Medicaid recipients, ensuring they have access to the healthcare services they need.Key ResponsibilitiesFoster strong relationships with...

  • Customer Service Representative

    3 days ago

    Penn Yan, New York, United States MAXIMUS Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to New York Medicaid recipients, ensuring they have access to the healthcare services they need.Key ResponsibilitiesFoster strong relationships with...

  • Healthcare Assistant

    2 weeks ago

    Penn Yan, United States CTTX Health Full time

    Job SummaryWe are seeking a compassionate and dedicated Certified Nursing Assistant to provide direct care and support to patients at CTTX Health.Key ResponsibilitiesAssist patients with daily activities, such as bathing, dressing, eating, and toileting.Monitor patients' vital signs and report any changes to the healthcare team.Maintain a clean and safe...

  • Certified Nursing Assistant

    23 hours ago

    Penn Yan, United States CTTX Health Full time

    Job SummaryWe are seeking a compassionate and dedicated Certified Nursing Assistant to provide direct care and support to patients at CTTX Health.Key ResponsibilitiesAssist patients with daily activities, such as bathing, dressing, eating, and toiletingMonitor patients' vital signs and report any changes to the healthcare teamMaintain a clean and safe...

  • Certified Nursing Assistant

    5 days ago

    Penn Yan, United States CTTX Health Full time

    Job SummaryWe are seeking a compassionate and dedicated Certified Nursing Assistant to provide direct care and support to patients under the supervision of a registered nurse or licensed practical nurse at CTTX Health.Key ResponsibilitiesAssist patients with daily activities, such as bathing, dressing, eating, and toileting.Monitor patients' vital signs and...

  • Customer Service Representative

    3 weeks ago

    Penn Hills, United States Mantra Management Group Full time $42,000 - $54,000

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception with our team. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will...

  • Clinical Services Director

    2 weeks ago

    Penn Yan, United States ExpertHiring Full time

    Job SummaryWe are seeking a highly skilled Licensed Clinical Supervisor to oversee the daily clinical operations of our mental health clinic. As a key member of our team, you will be responsible for supervising other therapists, mentoring new graduate therapists, and collaborating with our Associate Director and Site Administrator.Key ResponsibilitiesOversee...

  • Direct Support Professional

    4 weeks ago

    Penn Yan, United States Mozaic Full time $16 - $17

    Job DescriptionJob DescriptionDIRECT SUPPORT PROFESSIONAL - Day ServicesMozaic is seeking Caregivers, Health Aides, CNAs, or Direct Support Professionals who are responsible for providing support and assistance to individuals with disabilities during daytime hours, typically outside of a residential setting. The focus is often on community integration, skill...

  • Direct Support Professional III

    2 months ago

    Penn Yan, United States Mozaic Full time

    Job DescriptionJob DescriptionDIRECT SUPPORT PROFESSIONAL III - Day Services/VocationalMozaic is seeking a Direct Support Professional who is responsible for providing oversight and job coaching for individuals with intellectual and development disabilities and provides person directed services while ensuring the health and safety of the individuals served....

  • Health Advocate

    3 months ago

    Penn Yan, United States Finger Lakes Community Health Full time

    Job DescriptionJob DescriptionSalary: $18.52 - $25.19About Finger Lakes Community Health:Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's agricultural workers by linking individuals to area resources and providing essential health services. In 2009 the organization expanded to become a Federally...

  • Travel LPN

    4 days ago

    Penn Yan, New York, United States Care Team Solutions Full time

    Job Title: Travel LPN - Long Term Care SpecialistCare Team Solutions is seeking a skilled LPN / LVN for a travel job in a long-term care setting.Job Requirements:Specialty: Long Term CareDiscipline: Licensed Practical NurseStart Date: ASAPDuration: 13 weeksShift: 8 hoursEmployment Type: TravelRegistered Nurse must have 2+ years of recent experience in...

  • Patient Care Assistant

    2 weeks ago

    Penn Yan, New York, United States CTTX Health Full time

    Position OverviewCTTX Health is in search of a dedicated and empathetic Patient Care Assistant to enhance our healthcare team.Key ResponsibilitiesAs a Patient Care Assistant, your role will involve:Providing essential support and care to patients under the guidance of registered nurses or licensed practical nurses.Assisting patients with daily living...

  • Travel LPN

    4 days ago

    Penn Yan, New York, United States Care Team Solutions Full time

    Job Title: Travel LPN - Long Term Care SpecialistCare Team Solutions is seeking a skilled LPN to join our team as a Travel LPN - Long Term Care Specialist. This is a contract position that requires a strong background in long-term care and a passion for delivering exceptional patient care.Job Summary:Specialty: Long Term CareDiscipline: Licensed Practical...

  • Outside Sales Account Executive, Northeast Territory Representative

    7 days ago

    Penn Yan, United States Xplor Full time

    About XplorXplor is a global platform that combines software as a service (SaaS) with embedded payments and tools to help businesses grow and succeed. We serve over 106,000 customers that processed over $37 billion in payments, operating across 20 markets in 2023.Job SummaryWe are seeking a highly motivated and results-driven Outside Sales Account Executive...

  • Travel LPN

    4 days ago

    Penn Yan, New York, United States Care Team Solutions Full time

    Job DetailsJob Title: Travel LPN - Full Time NightsJob Type: ContractLocation: Penn Yan, NYShift: 8 hours, Full TimeHours Per Week: 40Specialty: Long Term CareDiscipline: Licensed Practical NurseStart Date: ASAPDuration: 13 weeksAbout the JobCare Team Solutions is seeking a skilled LPN to join our team in Penn Yan, NY. As a travel LPN, you will have the...

  • Certified Nursing Assistant

    2 weeks ago

    Penn Yan, United States National Staffing Solutions Full time

    *LTC Certified Nursing Assistant (CNA) *At National Staffing Solutions, we have the privilege and honor of working with dedicated healthcare professionals that make a positive impact in aiding those needing healthcare services across the U.S. every day.It is our passion, drive and integrity that enables us to continue our focus in assisting remarkable...