Experienced Community Manager

4 weeks ago


Portland, United States AMS, Association Management Services.NW Full time
Job DescriptionJob Description

Job Title: Experienced Community Manager

Job Type: Full-time

Pay: Starting at $65k per year

Schedule: Monday through Friday, 7 AM to 4 PM with the potential to be onsite 3 days per week and in the Corporate office 2 days per week.

Why Join AMS?

Personal and Professional Growth – As the fastest growing HOA management company in the Pacific Northwest, AMS offers limitless growth potential to all employees. You’ll grow as we grow.

A Fresh Start – If you are looking to try something new, we have the tools and resources needed to help you learn the ins and outs of HOA management.

Office Culture – We strive to maintain a fantastic, supportive work environment.

Paid Volunteer Time – After your first 90 days of employment you will receive paid volunteer hours each year to participate in TMG Cares Events that give back to the community.

As a Community Manager Everyday will be different but your responsibilities Include:

  • Assure there is strong communication to owners and residents
  • Oversees the details, forms & documentation of coordinating move-in & move-out’s.
  • Coordinate and conduct new move-in orientations.
  • Prepare and distribute building notices, signage, presentations & other visuals (including email blasts)
  • Walk building and garage twice a month checking for violations
  • Enforcement of Association compliance including keeping up spreadsheet.
  • Program and track parking cards, fobs and elevator pins
  • Assist Portfolio Manager in Board meeting preparation
  • Attend and Prepare meeting minutes and summary for both Board and Residential Meetings
  • Monitor and update BPM website for community documents, etc.
  • Assist real estate professionals with questions and certs as needed
  • Assist in other duties that may be assigned from time to time by Portfolio Manager
  • Work with Maintenance to coordinate repairs, vendor bids and process work orders.
  • Coordinate with Homeowners, HOA insurance & other insurance companies for HOA & Homeowner insurance claims.
  • Maintain computer file organization
  • Research, vet & choose qualified community management software platform(s) for board review.
  • Utilize VMS: Input homeowner fees, update records of homeowners and tenants.
  • Coordinate with maintenance on large ARC request by homeowners and collect, verify necessary paperwork.
  • Ability to adjust communication style to the needs of the homeowners in order to find solutions for a variety of situations.
  • Maintain calendars for insurance and leases, making sure coverage are up-to-date.
  • Listen and respond to community concerns
  • Respond and communicate with residents who file incident reports. Find amiable solutions in order to resolve issues with all parties.

We Offer:

  • A generous benefits package with three different options, including medical, vision, and dental group plans.
  • $25,000 company-paid term life insurance policy.
  • Voluntary additional benefits, including insurance through Colonial, flexible spending, short-term disability, term life, and AD&D insurance.
  • Paid vacation, sick leave, and holidays.
  • 401(k) with company match.
  • Educational reimbursement of $500 a year to go towards certifications and accreditations.


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