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Restaurant Service Assistant

2 months ago

Palo Alto, United States Radiate Hospitality, LLC Full time
Job DescriptionJob Description

What We Look For...

We are seeking a ROCK STAR team member to work in coordination with staff to facilitate prompt, efficient and friendly table service.


Key Responsibilities

  • Responsible for ensuring efficient order flow between waitstaff and kitchen
  • Can obtain proper knowledge of table numbers, seat numbers, and accurately deliver food items in a timely manner
  • Accurately read service tickets that include allergy and dietary restrictions
  • Assists in final dish preparation, maintains fast service, handles customer complaints, and upholds quality and sanitation standards

Restaurant

  • Assist table service by watering, bussing, and resetting tables
  • Assist Food Servers with any reasonable requests.
  • Assist co-workers in setting up and breaking down for the next meal
  • Keep all areas of the restaurant and back of the house areas clean, neat, and orderly
  • Learn all menu items and daily featured items, correctly presenting and up selling all food and drink items
  • Maintain linen to ensure proper storage of both clean and soiled linen
  • Follows proper service standards when serving and clearing tables

In Room Dining

    • Answers the phone within three rings, Responds professionally, and identifies by name
    • Accurately writes orders downs and repeats back to guest ensuring correct order is placed
    • Inputs order into micros with correct modifications, allergens, and or dietary restrictions
    • Communicates with the kitchen when order is placed and ensures quality and proper presentation of dishes is executed
    • Follows proper IRD Set up and delivery
    • Executes opening and closing side work duties and responsibilities for both restaurant and IRD
    • Can complete any ongoing requests proposed by management according to business needs

The Model Qualifications:

  • Previous hospitality or restaurant experience preferred.
  • Must have ServSafe Certification.



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**Radiate Hospitality is an EOE M/F/D/V**



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