User Experience Researcher

2 weeks ago


Remote, United States Codeworks L.L.C Full time
Job DescriptionJob DescriptionNo C2CIn January 2024, our client has again been named one of the World’s Most Admired Companies by Fortune Magazine, a prestigious recognition the company has earned for several years. Our client secured the No. two ranking the social responsibility, quality of management, financial soundness and quality of products and services categories. The company also ranked highly for people management and use of corporate assets.Position: User Experience UX ResearcherDuration: Through end of year with likelihood for conversion to permLocation: Downtown Milwaukee – 100 % REMOTETechnologies: OptimalSort, UserZoom, UwerTesting.com, SurveyMonkey, Qualtrics or other Survey platformsJob Summary:Join a team of employee experience researchers with a focus on the employee experience. This resource will utilize user experience research and user-centric design techniques to improve our client’s intranet and specific experiences within the different employee journeys. They will work closely with designers, content strategists, and other key business stakeholders and so will need to possess strong soft skills and be able to influence without authority. They will design research studies, conduct research (which could be moderated or unmoderated usability testing, interviews, focus groups, etc.) and will do the Research Analysis work. Job Description:
  • Interface with product, design, and development teams to raise awareness of user needs, pain points, and behaviors.
  • Understand stakeholder research needs and identify the right research methodologies to address them.
  • Fully execute research projects from initial kick off, to fielding/interviewing, to sharing findings as a primary researcher
  • Develop UX Research artifacts including proposals, moderator’s guides, and results summaries.
  • Synthesize research findings elegantly and efficiently and share with stakeholders.
  • Identify unmet research opportunities that can add value and efficiently execute them · Serve as a source of user knowledge for the organization.
Qualifications:
  • 3-5 years of experience conducting formal research using a human-centered design framework
  • Cross functional consultation skills
  • Higher ed degree in HCI, psychology, human factors, social science, or a related field preferred
  • Practical knowledge of qualitative and quantitative research techniques like contextual inquiry, usability testing, competitive benchmarking, interviews, focus groups, and surveys.
  • An obsession with understanding how to make amazing experiences for human beings.
  • Experience with UX Research tools like OptimalSort, UserZoom, UserTesting.com, or other tools.
  • Experience with Qualtrics, SurveyMonkey, or other survey platforms.
  • Willingness to challenge the status quo when it comes to addressing the needs of users.
  • Enthusiasm in ambiguity and uncertainty
  • Comfort operating autonomously.
  • Experience in insurance industry preferred.
  • Comfort with agile approach to research and quickly turnaround projects.


Codeworks L.L.C. is a full-service IT Consulting and Staffing Services company. Headquartered in Milwaukee, WI with an additional office in Madison, WI—Codeworks has more than 28 years of experience connecting great people to great companies. Codeworks services companies nationwide ranging from start-ups to Fortune 100 corporations. Our Recruiting team consists of highly skilled Talent Specialists who excel at evaluating, advising, and connecting IT professionals with new career opportunities that facilitate career growth.At Codeworks, we're committed to diversity, equity, and inclusion in our workforce and beyond. We believe in equal opportunities and value the unique perspectives that every individual brings to our team. Join us in creating an inclusive, innovative, and collaborative workplace where your talents can thrive.Please apply here or forward your resume and/or questions to ellen.burgermeister@codeworks-inc.com #LI-EB1
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