Community Coach

2 months ago

New York, United States BronxWorks Full time
Job DescriptionJob DescriptionBronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60+ locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

An Outreach Worker is to support individuals and families living in the targeted community(ies).

Note: Outreach Workers can serve as *community coaches, outreach specialists, community outreach specialist, community organizers, including other equivalent titles and responsibilities.

* Community Coaches are residents of the target developments that programs such as Jobs Plus serve.

RESPONSIBILITIES

  • Conduct initial assessment to determine resident-client’s specific needs and create connections to needed program(s), services, and resources, while maintaining strong commitment to client confidentiality
  • Develop and maintain relationships with various community-based agencies, community groups, to obtain services for clients and stay abreast of new trends and practices in community outreach.
  • Work a flexible schedule, including availability to work some evenings, and weekends.
  • Meet all goals set by funder for Outreach Worker position
  • Perform all other duties and tasks as assigned

QUALIFICATIONS

  • Minimum High School Diploma or GED; Associate degree strongly preferred. In lieu of degree, 2+ years of relevant experience with 2 years specific to work in the nonprofit realm. 2+ years demonstrated experience in related social services is preferred. Funder requirements may supersede BronxWorks requirements

  • Experience working with the targeted community or in a similar environment with the population of clients we serve; (Preferred)

  • Strong use of the English language in verbal and written communication. Bi-lingual in Spanish preferred.

  • Authorization to work in the United States for any employer is mandatory.

SKILLS/ABILITIES/ATTRIBUTES

  • An ability to engage with diverse populations in a respectful and culturally responsive manner.
  • Demonstrates a commitment to the values of equity and inclusion by honoring diverse characteristics and expressions of personal identity.

ADDITIONAL DETAILS

BronxWorks offers a variety of benefits to full-time salaried employees as well as part-time salaried employees who work at least 20 hours per week year-round.

  • Generous paid time off for personal, vacation, parental, and medical leave
  • 12 paid holidays.
    Comprehensive medical, and life insurance coverage care for employees and their families, at little or no cost to employees.
  • A pension plan that is 100% employer paid
  • Two tax deferred annuity plans and employee assistance in maximizing the pension plan and tax deferred annuity plans to prepare for retirement.
  • TransitChek – Employees may use TransitChek to have money taken out of their pretax salaries to pay for their public transportation commute.
  • Free and confidential assessment, counseling, and referral service, to assist employees and their families with a wide range of personal problems.

Additionally, BronxWorks offers:

  • A comprehensive monthly training calendar.
  • Access to some scholarship opportunities.
  • Non-financial support and internship opportunities for employees who return to school, particularly for their Master of Social Work degrees.

PHYSICAL REQUIREMENTS

  • Ability to use a computer for prolonged periods.
  • Ability to occasionally lift and/or move up to 10 pounds.
  • Ability to stand, walk, or sit for long periods of time.
  • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
  • Ability to bend and retrieve objects and/or documents.
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. 

If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.

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