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Dental Front Office Specialist
1 month ago
Schedule
- Monday through Thursday, with an occasional Friday.
Responsibilities
- Greet all patients using scripts and office protocol, answer and manage all incoming calls.
- Schedule patients for new/returning/follow-up appointments and provides all necessary information to prepare them for appointments and procedures. Insurance verification with carriers and patients.
- Verify and update patient information, inform patients of policies, enter data into the system.
- Confirm upcoming appointments and recalls, fill in cancellations and no-shows.
- Verifies authorizations and accepts or transmits fax information for needed physician patient information
- Collects co-payments at time of service, ensure proper billing.
- Check fax/phone/voicemail/email consistently for updates.
Qualifications
- Minimum 1 year of experience working in a Dental Front Office
- Working knowledge of dental terminology, procedures and diagnosis, insurance
In support of our mission statement, "Healthier Practices, Healthier Patients," we have a Tobacco Free Environment. We prefer not to hire tobacco and nicotine users including the use of e-cigarettes/vaping.