Current jobs related to Front Desk Agent - Asheville - Biltmore Farms, LLC

  • Front Desk Agent

    1 month ago

    Asheville, North Carolina, United States Hotel Resource Full time

    {"title": "Front Desk Agent", "description": "We are seeking a Front Desk Agent to join our team at Hotel Resource. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a warm and welcoming experience. Your responsibilities will include checking in and out guests, handling room...

  • Front Desk Agent

    5 months ago

    Asheville, United States Crestline Hotels & Resorts Full time

    ** Front Desk Agent** ** Front Desk Agent** **Overview** The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. To perform this job successfully, an individual must...

  • Front Desk Representative

    1 month ago

    Asheville, North Carolina, United States Omni Hotels Full time

    Front Desk Agent Job DescriptionAt Omni Grove Park Inn, we are seeking a skilled and friendly Front Desk Agent to provide exceptional service to our guests. As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for their stay with us.Key Responsibilities:Process guest check-ins and check-outs efficiently and...

  • Inn Overnight Front Desk Agent

    3 months ago

    Asheville, United States The Biltmore Company Full time

    ** Inn Overnight Front Desk Agent - Full Time** **Job Category****:** Lodging **Requisition Number****:** INNOV008011 Showing 1 location **Job Details** **Description** Full Time: a position averaging 35+ hours a week $17.75/hr. The Inn Overnight Front Desk Agent will provide exceptional service to the guest, always conveying a warm and friendly smile, and...

  • Front Desk Associate

    4 weeks ago

    Asheville, North Carolina, United States Biltmore Full time

    Job Title: Front Desk AgentAt Biltmore, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.Responsibilities:Provide warm and welcoming check-in and check-out experiences for...

  • Front Desk Representative

    3 weeks ago

    Asheville, North Carolina, United States Omni Hotels Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Omni Grove Park Inn. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Responsibilities:Guest Check-In/Check-Out: Process guest...

  • Front Desk Agent

    4 weeks ago

    Asheville, United States Omni Hotels Full time

    Location: Grove Park Inn The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf...

  • Front Desk Agent

    3 months ago

    Asheville, United States Omni Hotels Full time

    Location: Grove Park Inn The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf...

  • Village Hotel Front Desk Agent

    3 months ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Front Desk Agent - Flex** **Job Category****:** Lodging **Requisition Number****:** VILLA07154 Showing 1 location **Job Details** **Description** The Village Hotel Front Desk Agent will provide exceptional service to the guest, always conveying a warm and friendly smile, and ensuring a world class experience. Courteously and efficiently...

  • Inn Front Desk Agent

    4 months ago

    Asheville, United States The Biltmore Company Full time

    ** Inn Front Desk Agent - Full Time** **Job Category****:** Lodging **Requisition Number****:** INNFR007802 Showing 1 location **Job Details** **Description** The starting pay range for this position begins at $15.75/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position working 35+...

  • Inn Overnight Front Desk Agent

    4 weeks ago

    Asheville, United States The Biltmore Company Full time

    1. Handles daily check-ins and check-outs in a timely manner .. Knowledge of all upcoming group resumes, incoming and outgoing groups and VI - Ps .. Knowledge of all outlets on the estate and general information on the area .. Complete nightly sys Front Desk, Agent, Overnight, Hotel

  • Inn Front Desk Supervisor

    4 weeks ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    **Job Summary**The Biltmore Company is seeking a highly motivated and customer-focused Inn Front Desk Supervisor to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of accuracy and attention to...

  • Village Hotel Front Desk Agent

    5 months ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Front Desk Agent - Full Time** **Job Category****:** Lodging **Requisition Number****:** VILLA008108 Showing 1 location **Job Details** **Description** The starting pay range for this position begins at $15.75/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position...

  • Village Hotel Front Desk Supervisor

    1 month ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Village Hotel Front Desk Supervisor Job DescriptionJob Summary:The Village Hotel Front Desk Supervisor is responsible for providing exceptional customer service and leadership to our front desk team. As a key member of our hotel team, you will be responsible for ensuring a seamless guest experience, managing front desk operations, and providing support to...

  • Front Desk Supervisor

    4 weeks ago

    Asheville, North Carolina, United States The Foundry Hotel Asheville, Curio Collection Full time

    Front Desk Supervisor Job DescriptionRaines Co. - Your Future is NowPosition Summary:The Front Desk Supervisor plays a vital role in ensuring exceptional customer care and a seamless guest experience at our hotel. As a key member of our front office team, you will be responsible for supervising daily shift processes, training and directing front desk staff,...

  • Front Desk Supervisor

    4 weeks ago

    Asheville, United States Raines Inc Full time

    Raines Co. - Your Future is Now Position Summary: The Front Desk Supervisor (MOD) assists and guides the front office staff through their daily duties and responsibilities. We offer: Medical/Dental/Vision benefits, a generous PTO program, points-based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture...

  • Front Desk Supervisor

    3 months ago

    Asheville, United States The Foundry Hotel Asheville, Curio Collection Full time

    Raines Co. - Your Future is NowPosition Summary: The Front Desk Supervisor (MOD) assists and guides the front office staff through their daily duties and responsibilities. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized...

  • Front Desk Supervisor

    4 weeks ago

    Asheville, North Carolina, United States Biltmore Farms, LLC Full time

    Job DescriptionBiltmore Farms, LLC is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring the smooth and efficient operation of the front desk during your assigned shift. This includes creating and communicating the daily sales strategy to the front desk staff,...

  • Front Desk Supervisor

    3 days ago

    Asheville, North Carolina, United States Biltmore Farms, LLC Full time

    Front Desk SupervisorAt Biltmore Farms, LLC, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring the smooth and efficient operation of the front desk during your assigned shift. This includes creating and communicating the daily sales strategy to the front...

  • Front Desk Supervisor

    1 month ago

    Asheville, North Carolina, United States Biltmore Farms, LLC Full time

    Front Desk Supervisor Job DescriptionBiltmore Farms, LLC is seeking a skilled Front Desk Supervisor to join our team at one of our hotels. As a Front Desk Supervisor, you will be responsible for ensuring the smooth and efficient operation of the front desk during your assigned shift.Key Responsibilities:Supervise front desk staff to ensure excellent guest...

Front Desk Agent

2 months ago

Asheville, United States Biltmore Farms, LLC Full time
Job DescriptionJob Description
  • The DoubleTree by Hilton Asheville - Biltmore location, where this position is based, is expected to permanently close in summer 2025 for a future redevelopment project.
  • This position is time-limited due to the expected closure of this hotel property.
  • Transfers to one of three other Biltmore Farms hotels may be available to hired associates in advance of the planned closure, but are not guaranteed.

Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality

Why join our Front Office team?

  • $16.00 per hour starting pay
  • Outstanding medical, dental, and vision benefits coverage
  • Fun wellness program with annual bonus of up to $600
  • 401K retirement plan with employer matching program
  • Hilton brand hotel discounts for you, your family, and your friends
  • YMCA membership monthly discount
  • Parental leave with up to 6 weeks available for birth, adoption, and fostering
  • Paid time off (PTO) and paid holidays
  • Friendly and supportive work environments
  • Incredible employee learning and growth opportunities
  • Exciting employee events and activities

As a Front Desk Agent, you will:

  • Represent the hotel through all stages of a guests' stay, from check-in to check-out
  • Accommodate guest requests whenever possible
  • Assign and register guests to available rooms
  • Coordinate room status with our other hotel teams
  • Familiarize yourself with all Biltmore Farms policies, procedures, and facilities
  • Be a considerate, creative, and confident concierge

Essential Elements

As a Biltmore Farms Front Desk Agent, you are more than just a welcoming presence, you are the first impression our guests have to our hotel and to our city. We are all a team at Biltmore Farms Hotels and together we each as one to welcome our guests like family. Working as a team will be key to your success. This position will require tact, diplomacy, grace, and patience.

Education & Experience

High School graduate or equivalent. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to speak and understand the primary language(s) used by guest who visit the workplace. Previous hotel-related experience desired.
Knowledge
Be professional in all dealings with guests and co-workers. Identify problems and review information. Must be able to use math skills to solve problems quickly and correctly. Concentrate and not be distracted while performing a task. Must be able to multi-task. Anticipate guest needs. Be aware of others' actions and reactions and understand possible causes.

Post Offer / Pre-Employment:

For the on-going safety and well-being of our employees and guests, Biltmore Farms' on-boarding process includes a criminal history disclosure and screening process for employees selected for employment. This process begins after an offer of employment is extended in writing. Final decisions on employment will be treated in accordance with federal-, state-, and local laws and guidance and determinations will be made on a case-by-case basis prior to adverse action. Biltmore Farms is dedicated to matching candidates with a criminal history to a position where they can be successful.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. Click here for more information.

AVISO: La Ley Federal le exige a todos los empleadores que verifiquen la identidad y elegibilidad de empleo de toda persona contratada para trabajar en los Estados Unidos. Haga clic aqu para obtener mas informacion.



Job Posted by ApplicantPro