Loan Processing Specialist
4 weeks ago
Description/Job Summary
Position Title: Loan Processing Specialist
Location: Malvern, AR
Department: Loan Operations
Reports To: Loan Processing Supervisor
EEO-1 Status: 5B Office and Clerical/Loan Operations
FLSA Status: Non-exempt
Hours: Full-time position
GENERAL SUMMARY
Under general supervision and guidance of the Loan Processing Supervisor, the Loan Processing Specialist provides clerical services and related duties specific to and supportive of the lending staff at Malvern National Bank, enabling officers to effectively generate quality loans for the bank and insure all required documentation is received and closing/renewal forms are prepared timely to fund, close and/or renew each loan. The incumbent will provide exceptional support to loan officers and loan assistants insuring compliance with internal policies, procedures, and legal requirements; Work is highly confidential in nature and involves the skilled use of a computer.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Process commercial, consumer, and real estate loan underwriting documentation in compliance with regulatory and loan policy guidelines
- Determine the entity of the borrower (e.g. sole proprietorship, partnership, LLC, corporation, etc.) and verify that appropriate documentation is obtained for file based upon entity type
- Obtain information from Officer to prepare Borrowing Resolution stating who is authorized to sign for the entity
- Prepare documents, closing instructions, key sheets, and wire instructions. Coordinate loan closings with the officers, customers, and closing agents
- Review completed, signed loan documentation and organizes file. Ensure all required documentation is in file
- Obtain copies of any required waivers that have been approved by officers on documentation exceptions
- Work closely with in-house legal counsel for preparation and review of specialized forms and loan agreements required for loan closings
- Prepare data/code sheet for loan administration to upload loan into the system
- Prepare checklist for records administration listing all documents required to properly complete loan file, including collateral tracking, purpose of loan, terms, loan covenant tracking and any outstanding mortgages
- Collect information required to be reported under the Home Mortgage Disclosure Act (HMDA) on purchase, refinance, or property improvement loans for residential property
- Scan new loan/credit file information into the imaging system
- Consistently deliver phenomenal customer service through aggressive friendliness accompanied by honest, positive and confident behaviors (in-house and on the phone)
- Maintain utmost confidentiality
- Perform any other related duties as may be required or assigned
TEAM EXPECTATIONS
- Champion the MNB mission statement with pride and enthusiasm
- Perform all aspects of your position with a coachable spirit
- Support all other team members, providing assistance and encouragement to ensure service is provided in the most efficient and effective manner
- Collaborate in the sharing of new ideas that will drive the organization's bottom line
- Participate in volunteer opportunities surrounding the bank
- Exhibit professionalism at all times
QUALIFICATIONS AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
- High school diploma or GED required
- Associates Degree; or two (2) years related work experience/training in business field (e.g. accounting, business admin, finance) required
- Four-year college degree preferred
- Minimum one (1) year experience working with loan documents and regulations required
- Loan document processing experience preferred
- Knowledge and understanding of TRID rules, implementation, and compliance for real estate loans a PLUS
OTHER SKILLS AND ABILITIES
Loan Processing Specialist must be able to
- Exhibit ability to effectively support Supervision
- Compose or create loan documents and correspondence
- Successfully manage assigned tasks independently while meeting time constraints
- Communicate effectively (both oral and written)
- Multi-task and rotate job tasks with seamless flexibility
- Exhibit strong analytic skills while organizing information
- Read, understand and comply with documents (e.g. policy manuals, laws, regulations, internal procedures and controls, etc.) and exercise independent judgement, initiative, and discretion based on knowledge of such in performing daily activities
- Foster an atmosphere of teamwork and enthusiasm
- Exercise trustworthy service, courtesy, tact and diplomacy in dealing with others
- Provide transportation to attend required training/meetings at designated locations within the bank as required
- Proficiently type on a keyboard
- Efficiently use standard office equipment (i.e. desktop/laptop computer and software, copier, scanners, printers, fax, 10-key calculator, multi-line telephone system, etc.)
- Proficiently use MS Office applications (Word, Excel) and Google search engine
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
This position requires manual dexterity; to regularly sit, use hands to finger, key data, handle or feel; to reach with hands and arms; to talk and hear; the employee must occasionally stand, walk, bend, stoop, or kneel.
The employee may regularly be required to lift and/or move up to 10 lbs.; occasionally lift and/or move up to 20 lbs.
Specific vision abilities required by this job include focus and close vision.
ENVIRONMENTAL CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate and that of a typical office setting.
SAFETY SENSITIVITY
This position is not considered safety sensitive as defined by the MNB Drug-Free Workplace Policy.
OTHER
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EOE STATEMENT
MNB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, pregnancy, status as a protected veteran, status as a qualified individual with a disability, or any other basis that may be determined by law.
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