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Case Manager
4 weeks ago
Location: Wilmington DelawareSchedule: Monday - Friday 8am to 4:30pmRate of Pay: $16.79
- Interview applicants, recipients, family members, and others to obtain and exchange general and sensitive information, for the purpose of determining eligibility and making effective referrals. Assess client needs using information gathered and process referrals.
- Accurately determine and re-determine eligibility for Division of Social Services programs (TANF, GA, Medical, Child Care, Food Benefits, etc.).
- Use computer supports and perform data entry on all available computerized information systems programs, and on-line interfaces. (DCIS, DOL, MTRV, MMIS, Delvax, EVRS, DCSE, DIS, etc.)
- Process referrals to contractors/vendors and monitor participant compliance via alerts, case comments and emails per the Contract of Mutual Responsibility (CMR) and process sanctions accordingly.
- Offer voter registration at every application, redetermination, and recertification and process resulting registration forms or input through voter registration pad.
- Utilizing the Family Development Profile to assess self-esteem and barriers to self-sufficiency (TANF).
- Develop and update the Contract of Mutual Responsibility (CMR) to emphasize work and parental responsibilities at every review (TANF).
QUALIFICATION: Have education, training or experience demonstrating competence in the following areas.
- Must have 6 months or more of Case Management experience.
- Knowledge of principles, practices, methods and techniques of social work.
- Skill in interviewing applicants and analyzing, assessing, and identifying needs.
- Skill in establishing effective working relationships with co-professionals and clients.
- Must have narrative writing skills.
- Must be proficient in Microsoft Suites, Word and Excel.
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