Inside Sales Representative

2 weeks ago

Miami, United States Intermex Wire Transfer Full time
Job DescriptionJob Description

About Us

Founded in 1994, International Money Express (NASDAQ: IMXI) is a leading omnichannel provider of money transfer services. Focused on excellence, we always strive to provide unsurpassed quality and customer service, making the whole process quicker, easier, and more secure. Offering the digital movement of money through proprietary technology, a network of more than 100,000 payer locations, company-operated stores, our mobile app, and the company website, we enable consumers to send money from the United States, Canada and Europe to Latin America, Africa, and Asia.


What you will do

Our Inside Sales Representatives are responsible for maintaining and developing relationships with assigned area agents, including the day-to-day execution of FX investments, managing the ROI in order to achieve sales objectives and revenue goals in conjunction with the members in the field. Inside Sales Representatives will also leverage other Intermex products and services to increase profits, agent transactions, and loyalty. This role is ideal for candidates who are success driven and enjoy working in a fast-paced and changing environment with a diverse team. Candidates should possess experience in telesales & analytical skills or related field and have excellent analytical skills.

What you bring

  • Provide support and build strong relationships with current and new agents
  • Monitor and negotiate day-to-day FX rates, commissions and customer fees to increase volume transactions
  • Perform regular market analysis on competitors rates and pricings
  • Facilitate exchange rate changes as suggested and requested by agents
  • Support agents with transactions and provide resolutions to maximize customer satisfaction
  • Partner with Field and Internal sales teams to increase volume and transactional revenue streams
  • Strive to generate and increase transactions to maximize revenue

What you have

  • Bachelors or Associate's Degree in Finance, Economics, Business Administration or related fields
  • 2 or more years' experience in Sales or Customer Support roles
  • Strong analytical and financial skills
  • Proficiency in Excel and other MS Office software
  • Create approach to decision making and escalation when needed

Our Perks

  • Competitive base pay plus sales commissions.
  • Paid time off.
  • Free Employee Dental and Vision benefits.
  • Medical benefits and 401K plan available.
  • Employee Discounted Marketplace.
  • We celebrate successes and reward our people for their hard work every day.
  • We promote from within and invest in you with internal programs, training, and initiatives to develop your skills and help you reach your goals. You choose where you want to go—we help you get there. 

Our talent is our strategic differentiator. By bringing together diverse perspectives through our people and ideas, we foster an environment where people belong, all voices are heard, and everyone is vital and can contribute their best work. Intermex Wire Transfer, LLC is proud to be an Equal Employer Opportunity workplace.

__________________

#IMXITS

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