Office Representative
1 month ago
State Farm Insurance Agent located in Keene, NH is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Craig Vickers- State Farm, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
- Answer incoming phones and delegate to licensed team members.
- Greet in-person customers and assist them in setting appointments, paying bills, or speaking with a licensed team member.
- Establish customer relationships and follow up with customers, as needed.
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs.
- Work with the agent to identify and support local community events in our market.
- Work with the agent to help manage the website and social media content.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Simple IRA
- Salary plus commission/bonus
- Salary
- Health benefits
- Profit sharing
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
Requirements
- You must be comfortable answering multiple phone calls every day. Our office averages 40-60 calls per day.
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role and assisting the customers of Craig Vickers - State Farm.
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to effectively relate to a customer
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
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