Customer Service Associate I

2 months ago

Columbus, United States Kimball Midwest Full time
Job DescriptionJob Description

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Customer Service Associate for our Columbus, Ohio location.

As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.

Responsibilities

As a Customer Service Associate, you will be responsible for performing all those duties associated with providing excellent customer service to sales representatives, customers, and internal staff. Such duties include, but are not limited to order entry, invoicing, reporting, and communicating via phone and email. This position will also be responsible for performing other various duties that are assigned by the Administrative Services Manager and Assistant Manager.

Qualifications

  • A high school diploma, or equivalent.
  • Prior customer service experience (one year preferred)
  • Proficiency in Microsoft software applications such as Outlook, AX, and Excel.
  • The ability to multitask successfully in a fast-paced environment.
  • The ability to communicate professionally with management, sales representatives, customers and co-workers in both written and verbal form.
  • Name/number perception skills and the ability to research information using various systems.
  • Dependability (i.e. reports to work daily barring any unforeseen circumstances.)
  • The successful completion of a ninety – 90-day orientation period.

Additional Information

This is a Monday-Friday role. The hours are 10:00am-6:30pm. The role will be hybrid after a 90-day training period. The training is onsite.


We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

We Participate in E-Verify. Participamos en E-Verify.

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