Dental Front Office Coordinator

3 weeks ago

Wayland, United States Wayland Dental Full time
Job DescriptionJob Description

Wayland Dental proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey

Overview

We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.

Schedule: Mon 10am-6pm, Tues, Wed, Thurs 6:50am-5:15pm, Fri 6:50am-3pm

Duties/Responsibilities

  • Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
  • Schedule and confirm patient appointments to maximize the provider schedules.
  • Present treatment plans and financial responsibilities effectively to patients.
  • Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
  • Maintain a positive and professional image, both individually and within the workspace.
  • Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
  • Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
  • Other assigned duties and responsibilities per management.

Required Skills/Abilities

  • Dental office experience preferred.
  • Eaglesoft experience strongly preferred.
  • Excellent oral and written communication skills.
  • Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
  • Facility with Microsoft Office and dental practice management software.
  • Positively contribute to a respectful and collaborative working environment with coworkers.
  • Facilitate patient comfort, care, and satisfaction consistently.
  • Willingness to advance skills through continuing education opportunities.
  • Present to work during scheduled shifts.

Education and Experience

  • High School Degree.
  • Prior front desk experience in a medical or dental office.
  • People management or staff/ project coordination experience.

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Prolonged periods of periods of standing and bending.
  • Must be able to lift

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