See more Collapse

IT Help Desk Tech 1

1 month ago

Chandler, United States Gila River Gaming Enterprises Inc. Full time
Job DescriptionJob Description

Closing Date: June 7, 2024 at 4:00 PM

Pay Rate: 21.39 per hour

This position is responsible for providing technical assistance to system users, by performing the following duties as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

  • Promotes and provides excellent guest service experiences to both internal and external guests.
  • Answers, evaluates, and prioritizes incoming telephone, voicemail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer related technologies troubleshooting, password resets, minor desktop, printing or phone issues.
  • Logs and tracks calls using IT ticketing system, and maintains history records and related problem documentation.
  • Installs, configures and supports server and client workstations.
  • Trains users on software and hardware.
  • Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
  • Performs other special projects and duties as assigned.

*MVR required at the time of application.

Skills/ Requirements
  • HS Diploma or equivalent required. Associate's Degree in Computer Science or related major preferred.
  • Experience and/or training in technical support required.
  • Must possess a valid AZ driver's license and clean driving record for the past five (5) years.
  • Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
  • Must possess excellent guest service skills, strong telephone etiquette, a self-starter wit the ability to follow up and complete tasks in a timely manner with minimum supervision.
  • Strong interpersonal and communication skills, both written and oral.
  • Must pass a pre-employment drug/alcohol test and agree to maintain a Drug-Free Workplace as a condition of employment.
  • Must pass a full background check to be certified/licensed prior to employment.
  • Must be able to work in a smoking environment.
Important Notes

As a condition of employment, all new hires must pass the following:

Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

We have other current jobs related to this field that you can find below

  • Help Desk Support- RTO

    7 days ago

    Chandler, United States TEKsystems Full time

    Job DescriptionJob Description12 month contractRemote in AZTop Skills Details1. Phone support experience (Call center or help desk or others)2. Tech support capabilities3. Experience working with a ticketing tool for documentation would be idealDescriptionThe client is looking to bring on a group of Tech Support Agents to assist with their return to office...

  • Help Desk Support Specialist

    7 days ago

    Chandler, United States TEKsystems Full time

    Job DescriptionJob DescriptionTop Skills' Details1. Phone support experience (Call center or help desk or others)2. Tech support capabilities3. Experience working with a ticketing tool for documentation would be ideal Secondary Skills - Nice to Havestechnical supportcustomer servicephone supportticketing systemJob DescriptionWells Fargo is looking to...

  • IT Help Desk Tech 1

    2 weeks ago

    Chandler, United States Wild Horse Pass Full time

    **Closing Date June 7, 2024 At 400 Pm**: **Pay Rate 21.39 Per Hour**: This position is responsible for providing technical assistance to system users, by performing the following duties as well as demonstrating the GILA WAY. **Essential Duties And Responsibilities**: - Promotes and provides excellent guest service experiences to both internal and external...

  • IT Help Desk Tech 1

    2 weeks ago

    Chandler, United States Gila River Gaming Enterprises Inc. Full time

    **Closing Date: June 7, 2024 at 4:00 PM** **Pay Rate: 21.39 per hour** This position is responsible for providing technical assistance to system users, by performing the following duties as well as demonstrating the GILA WAY. Essential Duties and Responsibilities: - Promotes and provides excellent guest service experiences to both internal and external...

  • IT Help Desk Tech 1

    3 weeks ago

    Chandler, Arizona, United States Gila River Gaming Enterprises Inc. Full time

    Job DescriptionClosing Date: June 7, 2024 at 4:00 PMPay Rate: 21.39 per hourThis role involves providing technical support to users, demonstrating the GILA WAY. Key responsibilities include:Promoting exceptional guest service experiences for all users.Handling incoming requests for assistance via phone, email, or in-person, related to hardware, software, and...

  • IT Help Desk Tech 1

    3 days ago

    Chandler, United States Wild Horse Pass Full time

    Closing Date July 16, 2024 At 400 Pm Pay Rate 21.39 Per Hour This position is responsible for providing technical assistance to system users, by performing the following duties as well as demonstrating the GILA WAY. Essential Duties And Responsibilities Promotes and provides excellent guest service experiences to both internal and external...

  • IT Help Desk Tech 1

    5 days ago

    Chandler, United States Gila River Gaming Enterprises Inc. Full time

    Job DescriptionJob DescriptionClosing Date: July 16, 2024 at 4:00 PMPay Rate: 21.39 per hourThis position is responsible for providing technical assistance to system users, by performing the following duties as well as demonstrating the GILA WAY.Essential Duties and Responsibilities:Promotes and provides excellent guest service experiences to both internal...

  • Help Desk Support Specialist

    7 days ago

    Chandler, United States TEKsystems Full time

    Job DescriptionJob DescriptionThis bank is looking to bring on a group of Tech Support Agents to assist with their return to office plan.Top Skills' Details1. Phone support experience (Call center or help desk or others)2. Tech support capabilities3. Experience working with a ticketing tool for documentation would be idealCritical thinking, problem...

  • Front Desk

    4 weeks ago

    Chandler, United States Lumina Vision Partners Full time

    We are looking to hire a dedicated Front Desk / Optometric Tech to join our team. This is a perfect opportunity for an individual with a customer service background looking for work in a professional environment. We are dedicated to creating a patient focused culture that delivers high quality, innovative eye care. We offer medical benefits and bonus plans...

  • IT Help Desk Technician

    3 weeks ago

    Chandler, United States MY DR NOW Full time

    **We are looking for....** **Responsibilities and Duties** - Troubleshoot and resolve hardware, software, and network issues. - Document and track all support requests and resolutions in our ticketing system. - Escalate more complex issues to the appropriate IT staff. - Assist with setting up and configuring computer systems, printers, and other...

  • Help Desk Support Technician

    2 weeks ago

    Chandler, United States HCLTech Full time

    **Title: Helpdesk support Technician** **Location: Dallas, TX** **FullTime (Permanent) Position** Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. Administer and provide User account provisioning. Use the Incident Management System to document and manage problems and work...

  • Welcome Desk

    1 month ago

    Chandler, United States Village Clubs Full time

    **Welcome Desk (Front Desk) Attendant** **Job Description** The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living. We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for...

  • Install Tech

    1 month ago

    Chandler, United States Addictive Desert Designs Full time

    Job DescriptionJob DescriptionWHO ARE WE?Horsepower Automotive Group (HPAG), a leader in the automotive aftermarket industry. When you join HPAG, you'll have a unique opportunity to be a part of our exciting and rapidly growing, multi-brand organization. Our brands include Addictive Desert Designs, DV8 Offroad, Flatline Van Co., and Rago Fabrication. We...

  • Front Desk Receptionist

    2 weeks ago

    Chandler, United States Cactus Foot And Ankle Full time

    We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit...

  • Front Desk Receptionist

    4 weeks ago

    Chandler, United States American Medical Associates Full time

    American Medical Associates seeks a permanent, full-time, friendly, and dependable Mental Health Front Desk Receptionist to join our team who can multi-task in a fast paced environment Monday through Friday _**with required rotating Saturdays.**_ **GENERAL SUMMARY OF DUTIES**:Maintain the Mental Health front office and represent the practice with...

  • Front Desk Receptionist

    4 weeks ago

    Chandler, United States Barrow Brain & Spine Full time

    **Front Desk Receptionist** **Department:** Front Desk **Location:** Chandler **BARROW BRAIN AND SPINE** **JOB DESCRIPTION** **RECEPTIONIST** **FLSA STATUS:** Hourly (Non-Exempt) **Safety-Sensitive:** No **JOB SUMMARY** **:** Welcomes visitors by greeting them, in person or on the telephone; registers patients and checks patients out after appointments,...

  • Front Desk Receptionist

    2 weeks ago

    Chandler, United States Pinnacle Fertility Full time

    Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting more than 25 high performing fertility clinics and comprehensive fertility service providers nationwide. Under a united mission of fulfilling dreams by building families, Pinnacle clinics offer innovative technology and processes, compassionate patient...

  • Medical Receptionist/front Desk

    3 weeks ago

    Chandler, United States Figa Healthcare, PLLC Full time

    Overview: **Responsibilities**: - Greet patients and visitors in a professional and friendly manner - Schedule appointments and assist with patient check-ins - Maintain electronic health records. - Handle billing and insurance verification tasks - Assist with medical administrative duties as needed - Ensure the reception area is tidy and presentable -...

  • Hotel Front Desk Supervisor

    1 week ago

    Chandler, United States NCG Hospitality Full time

    Embark on an exciting journey in the hospitality industry at Chandler Courtyard, now hiring a Hotel Front Desk Supervisor! ** Starting wage for this position is $17.00-$20.00 per hour but final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure....

  • Medical Front Desk Receptionist

    4 weeks ago

    Chandler, United States MY DR NOW Full time

    **Why MY DR NOW?** - $500 SIGN-ON BONUS - Competitive starting rate of $16/hr depending on experience and skills! - Automatic pay increase after 90 days* - $1/hr bonuses for simply working all your scheduled shifts! - Patient scheduling bonuses - our best team members earn an extra $4-5 more PER HOUR on top of their hourly rate! - Extended shifts for...