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Front Desk Receptionist
3 days ago
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working late and/or early depending on the season. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
**Responsibilities**
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Making sure the patient information (address, insurance, phone numbers) is current.
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
- Provide basic and accurate information in-person and via phone
- Working directly with insurance companies to verify patient eligibility and benefits.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
- Rooming patients / Take basic vitals
**Skills**
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree
Pay: $15.00 - $17.00 per hour
Schedule:
- 8 hour shift
Application Question(s):
- How many years of experience do you have working in a doctors office?
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Computer skills: 1 year (preferred)
- Insurance verification: 1 year (required)
Work Location: In person
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