Supervisor - Security Communications Center

3 weeks ago

Las Vegas, United States Wynn Las Vegas Full time
Job DescriptionJob DescriptionJob Description

The Security Communications Center (SCC) Supervisor is responsible for supervising, organizing, administering and overseeing the daily operations of the Wynn Las Vegas Security Communications Center, while ensuring timely and precise information is expeditiously dispatched to the relevant security personnel and hotel management. The SCC Supervisor is required to supervise and perform diverse, specialized and often complex dispatch communications involving significant accountability and decision-making responsibility. The SCC Supervisor must be able to operate and handle a multi-task workload during high volume and/or high stress periods of operation, which requires skill in prioritizing work flow and maximizing the use of surveillance and communications resources. The SCC Supervisor is responsible for managing SCC personnel during their scheduled shift, while ensuring the safety and security of Wynn guests, employees and facilities.

 

  • Provide leadership and guidance for the officers of their respective shift.
  • Responsible for the effective supervision and administration of the SCC personnel, to include staff development and training, performance management, employee relations, prioritizing and assigning work and related activities.
  • Supervise the officers of their respective shift to ensure quality performance and service is provided to security personnel and hotel staff.
  • Supervise the officers of their respective shift to ensure that all company and departmental policies, procedures and guidance are being followed and that all duties are being completed.
  • Supervise the officers of their respective shift to ensure that effective and efficient surveillance and communication dispatch services are being provided.
  • Use logic and reasoning to analyze, understand and evaluate complex situations by identifying the strengths and weaknesses of alternative approaches or solutions to a situation and exercise appropriate judgement in establishing priorities while considering the benefits of potential actions.
  • Utilize multiple modes of communication to facilitate the dissemination of information, within the department and to other departments/property wide (if needed) during critical events.
  • Take the lead and establish “Unified Command” during any critical incidents or events.
  • Build, cultivate and maintain departmental relationships with key stakeholders, such as Employee Relations, Guest Claims, Workers Compensation, Risk Management, Hotel Management, Fire Control Center and Surveillance.
  • Coordinate with other departments (Employee Relations, Guest Claims, Legal, Risk Management, Fire Control Center, Surveillance, Loss Prevention and others) to ensure that all requests for assistance and camera coverage are completed in a timely manner.
  • Coordinate with outside agencies (Las Vegas Metropolitan Police Department, Clark County Fire Department and others) during critical incidents or events.
  • Possess the knowledge and ability to maintain, operate and monitor the equipment in the SCC to ensure that it remains in good working condition.
  • Must be capable of flexibility in regards to their schedule.
  • Be able to perform all duties of a Security Communications Center Officer.
Qualifications

  • Must possess excellent communication skills, both verbal & written. Must be able to communicate in English with patrons, management, and other employees to their understanding. Second language preferred but not required.
  • Must have strong customer service skills. Ability to deal with problems involving patrons and operational issues while maintaining a positive attitude.
  • Must have strong knowledge of the programs associated with the daily operations of the Security Communications Center (iTrak, Opera, Synectics, etc.)
  • Must be able to work effectively in stressful, high-pressure situations.
  • Must possess a positive, “whatever it takes” attitude.
  • Must possess strong problem solving & decision making skills.
  • Must maintain confidentiality of patron information and pertinent hotel data.
  • Perform essential job functions with attention to detail.
  • A valid Nevada Gaming License, CPR and Alcohol Awareness certification are required and must be obtained before entering this position.
  • Must be 21 years of age or older.


Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

  • Security Supervisor

    4 days ago

    Las Vegas, Nevada, United States Allied Universal® Full time

    Job SummaryWe are seeking a highly skilled and experienced Security Supervisor to join our team at Allied Universal. As a Security Supervisor, you will be responsible for ensuring the security and safety of our clients' facilities and personnel.Key ResponsibilitiesSupervise and coordinate the activities of security personnel to ensure the effective...

  • Security Supervisor

    3 months ago

    Las Vegas, United States Tuscany Suites and Casino Full time

    Job DescriptionJob DescriptionWe are looking for a Full Time Security Officer Supervisor who will be responsible for ensuring that a high level of effective support is provided to all Security Officers, Casino and Senior Security Officers.  The Security Supervisor will ensure that a high level of customer service is provided to customers of Tuscany Suites &...

  • Security Guard

    2 weeks ago

    Las Vegas, Nevada, United States Redwood Private Security Full time

    Position OverviewSecurity Guard - Role OverviewKey ResponsibilitiesConduct regular foot patrols to ensure the overall safety and security of the designated area as outlined in the operational guidelines.Address reasonable inquiries from clients, which may extend beyond security matters.Handle security-related issues and ensure that all necessary...

  • Emergency Communications Center

    1 month ago

    Las Vegas, Nevada, United States Amentum Full time

    Purpose and Scope: Supervises shift personnel and ECC operations, ensures compliance with policies, procedures and standards to enable emergency dispatching to fire, medical and police services. Performs dispatch duties as required.Essential Responsibilities: Supervise the activities of assigned staff; coordinates, prioritizes and assigns tasks to meet...

  • Security Shift Supervisor

    1 month ago

    Las Vegas, Nevada, United States Allied Universal Full time

    Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage,...

  • Security Officer

    4 weeks ago

    Las Vegas, United States Inter - Con Security Systems, Inc Full time

    Inter-Con is searching for aspiring individuals to join our thriving team of Security Officers.You'll work as a member of a close team to form the backbone of the broad security services Inter-Con provides its valued clients every day.collaborating with other security officers, law enforcement and emergency services.No criminal history that renders the...

  • Security Supervisor

    2 months ago

    Las Vegas, Nevada, United States Caesars Entertainment Full time

    JOB SUMMARY:Supervisors are ordinarily assigned to supervise the various shifts, but may be assigned additional duties by the Director.ESSENTIAL JOB FUNCTIONS:Efficiently manages personnel and resources ensuring that all Policies and Procedures are followed completely. Ensures all reports and correspondence are properly completed in a timely manner...

  • Security Supervisor

    2 months ago

    Las Vegas, United States Station Casinos Full time

    Description: Supervise, plan and schedule security activities for the Security Shift Supervisors as directed by management. Assign work to Security Officers and establish priorities. Train, inspect and evaluate Security Officers for alertness, appearance and proper performance while on duty and correct deficiencies. Recommend the employment, promotion and...

  • Security Operations Manager

    1 week ago

    Las Vegas, Nevada, United States Platinum Security Full time

    Job SummaryThe Security Operations Manager will be responsible for supporting department performance, effective cost controls, development, training, and retention of key officers. This includes strengthening relationships with local law enforcement agencies, optimizing security preparedness and response, and overseeing physical security investigations.Key...

  • Security Officer for Flex/On Call

    1 week ago

    Las Vegas, Nevada, United States PalAmerican Security Full time

    Job Summary:PalAmerican Security is seeking a highly motivated and detail-oriented Security Officer to join our team. As an Unarmed Security Guard, you will play a crucial role in maintaining the safety and security of our clients' facilities, ensuring a positive atmosphere for residents and visitors.Key Responsibilities:Conduct regular patrols of assigned...

  • Security Officer

    2 days ago

    Las Vegas, Nevada, United States GLOBAL SECURITY CONCEPTS Full time

    Job OverviewGlobal Security Concepts is seeking a highly skilled and experienced Security Officer to join our team. As a Security Officer, you will be responsible for ensuring the safety and security of our clients and their properties.Key Responsibilities:Patrolling designated areas to prevent and detect signs of intrusion or disorderResponding to alarms...

  • Security Officer for Flex/On Call

    2 weeks ago

    Las Vegas, United States PalAmerican Security Full time

    Requires you to be at least 21 years of age or older and requires a valid Driver LicensePalAmerican Security - Unarmed Security GuardAre you passionate about creating a safe and happy environment for communities? Do you have keen attention to detail and a desire to learn about security?Join PalAmerican Security, a growing security company operating in over...

  • Security Officer

    1 week ago

    Las Vegas, United States Tmc Security Llc Full time $14

    Job DescriptionJob Description REQUIREMENT THAT YOU HAVE A CURRENT PILB AND TRANSPORTATIONWe are seeking dedicated and responsible individuals to join our team as an Unarmed Security Officer. As a security officer, you will play a crucial role in ensuring the safety and security of our clients and premises. Whether you possess the skills to handle armed...

  • Events & On-call Security Officer Unarmed - OPEN AVAILABILITY

    4 weeks ago

    Las Vegas, United States Redwood Private Security Full time

    Events & On-call Security Officer Unarmed - OPEN AVAILABILITY Description of DutiesProvide a high-visibility patrol of the assigned property/ building.Monitor access control and maintain general security of the community as described in Post Orders.Maintain a high-level of professionalism and customer service to residents/ commercial tenants/ employees,...

  • Supervisor - Security Special Operations

    2 weeks ago

    Las Vegas, United States Wynn Las Vegas Full time

    Job DescriptionJob DescriptionCompany Description Job DescriptionJob Summary:The Special Operations Guard Supervisor reports to the Special Operations Guard Manager (SOGM) and is responsible for supervising and coordinating the activities of all assigned personnel within Wynn Security Operations and Special Operations. The supervisor ensures effective...

  • Home Security Sales Representative

    1 week ago

    Las Vegas, Nevada, United States ASAP Security Full time

    About ASAP Security ASAP Security is an ADT authorized dealer, providing top-tier home security solutions to Las Vegas residents and businesses. We offer a comprehensive range of products and services, including alarm systems, surveillance cameras, door access control, intercoms, and locksmithing services. The Opportunity Due to the increasing demand for...

  • Experienced Security System Technician

    1 week ago

    Las Vegas, Nevada, United States ASAP Security Full time

    ASAP Security is seeking a full-time Experienced Security System Technician to join our team in Las Vegas. The ideal candidate will be responsible for installing, inspecting, repairing, servicing, and troubleshooting security systems, with a focus on Honeywell products and surveillance systems. Responsibilities: Install, inspect, repair, service, and...

  • Experienced Security Systems Technician

    3 days ago

    Las Vegas, Nevada, United States ASAP Security Full time

    Job SummaryWe are seeking a highly skilled and experienced Security Alarm Installation Specialist to join our team at ASAP Security. The ideal candidate will have a strong background in installing and servicing security systems, including burglar alarms, CCTV systems, and access control.Key ResponsibilitiesInstall and configure security systems, including...

  • Guest Experience Supervisor

    2 days ago

    Las Vegas, United States The Smith Center Full time

    Job Title: Guest Experience SupervisorDepartment: Guest ExperienceReports to: Guest Experience ManagerStatus: On-Call; Non-ExemptHourly Rate: $21.22Summary of Duties and Responsibilities The on-call Guest Experience Supervisor reporting to the Guest Experience Manager, is responsible for monitoring all public areas during performances. Primarily assigned to...

  • Starbucks Operations Supervisor

    2 weeks ago

    Las Vegas, Nevada, United States The Smith Center Full time

    Job OverviewPosition Title: Starbucks Store SupervisorDepartment: StarbucksReports to: Store ManagerStatus: Full-Time, Non-ExemptCompensation: $20 per hourRole SummaryThe Starbucks Store Supervisor plays a pivotal role in delivering the Starbucks experience at The Smith Center for the Performing Arts. This position involves supervising shifts and managing...