Microsoft Dynamics Technical and Functional Lead

2 months ago


Stafford, United States Puffer-Sweiven Full time
Job DescriptionJob Description

Company Description:

For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

Specialties:

As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:

  • Process Control & Safety Systems
  • Control Valves & Regulators
  • Isolation Valves & Actuation
  • Oil & Gas Automation
  • Reliability Solutions & Services
  • Pressure Management
  • Specialty Pumps & Rotating Equipment
  • Instrumentation
  • Maintenance & Repair Services

Duties and Responsibilities:

  • Work with functional and technical teams to understand and gather requirements to design and develop modifications and extensions to Microsoft Dynamics.
  • Develop To-Be Process flows leveraging best practices.
  • Manage all levels of system administration support for all Dynamics 365 environments.
  • Manage release and change management processes for Dynamics 365
  • Deploy and manage development environments and perform periodic non-production database refreshes.
  • Monitor application performance, system integrations and communicate maintenance or performance issues notifications.
  • Assist to maintain and test system configurations and workflows.
  • Manage user accounts, security roles, and permissions within the D365 environment – including provisioning.
  • Provide as needed support for troubleshooting and remediation of Dynamics technical issues escalating problems to Microsoft when appropriate.
  • Conduct systems and user audits supporting compliance and data governance.
  • Create requested documentation supporting system design, development, and testing and training.
  • Perform maintenance and development work consistent with company standards and procedures.
  • Provide technical support to D365 users, troubleshooting issues and resolving problems in a timely manner.
  • Develop and deliver training materials (as needed) and sessions to educate users on D365 functionality and best practices – especially new features in upgrades.
  • Act as a point of contact for user inquiries and escalations, maintaining a high level of customer satisfaction.

Requirements:

  • At least 3 years of Microsoft Dynamics 365 Business Central, Finance, and Supply Chain Management experience.
  • Strong functional and technical knowledge of Dynamics 365 including administration, configuration, customization, maintenance, and security.
  • Must read and speak Spanish and English with technical and business level proficiency.
  • Proven technical experience with Dynamics application architecture, designing & building custom workflows, and Power Platform.
  • Bachelor's degree in information technology, computer science, or related field or equivalent experience.
  • Familiarity with Microsoft Power Platform and Azure.

Preferred:

  • Microsoft Azure, Dynamics, or Power Platform Certified.
  • Experience with systems integrations using API.


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