Medical Receptionist

About Us

At the Joint Relief Institute, our mission is to improve the quality of life for people dealing with joint pain. Our medical clinic specializes in treating knee and joint pain, focusing on large joint pain relief with a minimally invasive approach called viscosupplementation. We strive to significantly impact our community and support each other in our collective pursuit of wellness. We believe that every role within our team contributes immensely to our success and the well-being of our patients.

Practice Philosophy:

Joint Relief Institute offers a very friendly and happy work environment and leads the healthcare market in the field. We are expanding and looking for a team player to grow with us. We understand the importance of a positive workplace environment and ensure this by promoting and encouraging our core values of honesty, teamwork, compassion, growth, and ownership. 

About the Role

We are seeking an outgoing and compassionate receptionist to join our team. As a receptionist, you will play a crucial role as the face of the office You will work in tandem with our administrative and clinical staff to deliver the best experience to our patients. We are looking for someone with a positive and energetic attitude who genuinely cares about our patients and team members. If you want to make a difference in the lives of patients with joint pain and arthritis, we encourage you to apply for this exciting opportunity at Joint Relief Institute.

Position Available Starting April 2024

Location: Joint Relief Insitute - Oak Brook, IL

Job Type: Full-time

Pay: $16.00 - $18.00 per hour (dependent on experience) 

Required Hours

Monday: 7:30am - 5:30pm

Tuesday: 8:00am - 6:00pm

Wednesday: 8:00am - 6:00pm

Thursday: 7:00am - 4:00pm

Responsibilities: 

• Scanning papers and documents and uploading them to practice EMR or wherever appropriate.
• Checking in patients and greeting them in a warm and welcoming manner.
• Making patient appointments.
• Collecting copays.
• Tracking wait time in the waiting area.
• Maintaining a clean lobby that is stocked with essentials for our patients. 
• Data entry of patient demographics and proper documentation in practice EMR.
• Supporting the office with all other administrative duties. 

Qualifications:

• High school diploma or GED.
• Proven customer service experience. 
• Effective communication and elevated attention to detail. 
• Comprehension of MS Office, with working knowledge of healthcare management systems, Microsoft Suite, and Google Suite products.
• Bi-lingual (Spanish) is a plus

Benefits:

• Paid Time Off
• Paid Sick Time
• Paid Holidays
• Paid Bereavement
• Bonus Eligibility (no cap)
• Insurance Options:
  • Medical 
  • Supplemental Medical 
  • Dental
  • Vision
  • Short-Term Disability
  • Long-Term Disability 
  • Life
• Discounts through Employer Programs
• NO WEEKENDS

Join Us

We believe that diverse, inclusive teams make our organization a more innovative and vibrant place. We encourage people from all walks of life to apply. If you have the skills and passion needed for this role, please apply

The Joint Relief Institute is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

How to Apply

Interested applicants should submit their resume and a cover letter detailing their relevant experience and why they are interested in the role. The application period will close once the right candidate has been found. If you are enthusiastic about joining an organization prioritizing teamwork, compassion, and excellence, submit your application today. We look forward to hearing from you

COVID-19 considerations:

All patients and staff are recommended to wear a mask and socially distance if sick or have a cough. If the patient requests staff to wear a mask in the room, we ask that staff comply.

Compliance consent is required for all roles at Joint Relief Institute.