Complex Claims Director

4 weeks ago

New York, United States Berkshire Hathaway Specialty Insurance Full time
Job DescriptionJob DescriptionWho are we?
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty, and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world?

Learn more about our unique culture and history.


Job Opportunity:

Berkshire Hathaway Specialty Insurance has an exciting opportunity for a Complex Claims Director in our New York City, Atlanta, or Chicago offices. The Complex Claims Director will independently handle a diverse pending of high severity, low-frequency large account claims underwritten out of the Financial Institutions and Commercial (i.e., Public Company) teams, focusing mainly on Financial Institutions, Errors & Omissions, Directors & Officers, and Fiduciary. This role will have a high level of interaction with internal customers (senior management, underwriters, actuaries) as well as external customers (brokers, insureds, defense counsel, etc.).


Duties & Responsibilities:

  • Independently evaluate information on coverage, liability, and damages to determine the extent of exposure to the insured and the company
  • Attend mediations of complex claims on behalf of the company and effectively negotiate settlements
  • Provide outstanding customer service to, and seamlessly work with, the insured, broker, and underwriters in the handling and adjudication of claims.
  • Analyze and draft coverage letters as appropriate and communicate coverage positions effectively both verbally and in writing.
  • Draft reports, set reserves within the authority, or make claim recommendations concerning reserve changes.
  • Travel to conferences, mediations, and client meetings as necessary.

Qualifications, Skills, and Experience:

  • JD required
  • 7+ years of claim handling experience in Financial lines.
  • Excellent interpersonal communications and negotiation skills
  • Ability to thrive in a highly collaborative team environment

BHSI Offers:
• A competitive package and exciting growth opportunities with a growing global organization
• A liberating, fast-paced culture, centered on always doing the right thing for our customers, teammates, and our business
• A purposely non-bureaucratic organization that embraces simplicity over complexity, encourages innovation and emphasizes individual excellence in a team framework

The base salary range for this position in New York is from $140,000 to $160,000, along with annual bonus eligibility; a candidate’s salary is determined by their relevant skills and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.”

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Members may perform other related duties as negotiated to meet the ongoing needs of the organization

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