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Commercial Property Manager

2 months ago

Houston, United States Moody Rambin Full time
Job DescriptionJob DescriptionPrevious Experience Managing Multi-Tenant Office Space. 

Role Overview

The Property Manager is responsible for the implementation and administration of policies, procedures, and programs that ensure our mixed-use real estate projects are well-managed and maintained including:
 
  • Complying with local ordinances
  • Meeting the needs of the tenants and their lease agreements
  • Meeting the needs of the property owner(s) and the terms of the management agreements
  • Meeting the standards that RMC has established as the management company
  • Reducing operating expenses while maintaining or enhancing the quality of the services provided

Roles & Responsibilities
 
  • Represent RMC professionally while adhering to the terms and conditions of the management agreement
  • Accurately and timely communicate the owner's needs and requirements to the assigned RMC staff
  • Maintain open and regular communication with the owners or their representatives
  • Represent and communicate clearly and accurately, in person, over the phone, and in writing the authority of the property manager based on legal agreements in effect and RMC policies
  • Initiate and execute day-to-day operational procedures which include:
    • Safety, risk management, efficiency, and RMC quality standards
    • Financial, personnel, and administrative duties/functions
    • Management agreement administration, analysis, review, and feedback to owners and RMC
    • Maintaining both printed and digital copies of important files and contracts in the approved format
  • Contact and interaction with engineering, security, housekeeping, and janitorial teams
  • Maintenance programs for property interior and exterior, as well as mechanical systems, build-outs, renovations, tenant move-ins, and move-outs
  • Screen, hire, supervise, and train staff as required, which may include assistant property manager, chief building engineer (and engineering staff), property secretary, porters and day maids, etc.
  • Maintain a current assessment of property management procedures through the initiation, administration, and reporting of management's analysis
  • Initiate and distribute timely reports to owners on financial, marketing, and maintenance activities
  • Coordinate training activities for self and staff
  • Maintain compliance with all RMC personnel policies and procedures
  • Develop and administer property business plan with capital and operating budgets
  • Manage the property within parameters of the budgets and the business plan
  • Communicate clearly and on a timely basis with project accounting personnel using and/or providing the appropriate documentation
  • Manage and coordinate day-to-day financial transactions including accounts receivable, accounts payable (taking advantage of all available discounts) collection of all rents, miscellaneous income and charges, and accurate and up-to-date maintenance of required financial records and files
Property Maintenance         
  • Initiate, contract, and administer all necessary services to maintain and enhance the value, the operating efficiency, and the physical appearance of the property including
    • Building engineer and engineering staff
    • Contract services including housekeeping/janitorial, window cleaning, landscape maintenance, security, parking, metal refinishing, etc.
  • Quality and performance standards for engineering and contractors ensuring compliance with agreements
  • Contracting and monitoring qualified contractors and trades people needed for project or tenant construction and remodeling
  • Maintaining current certificates of insurance for all contractors
Tenant and Lease Administration
  • Maintain ongoing tenant contact and relations program to constantly assess needs and help assure problems are being met promptly and to the satisfaction of the tenants and owners
  • Respond positively and promptly to tenant requests
  • Resolve problems to the mutual benefit of the tenant and the owner
  • Implement and monitor tenant needs assessments
  • Administer all leases assuring compliance with provisions/ agreements
  • Determine and execute on a timely basis escalations, reconciliations, and rent collections
  • Maintain current certificates of insurance for all tenants

Other
  • Additional duties as assigned by General Manager, Head of Experience, Head of Operations, or other Senior Executives

Skills + Qualifications Needed to Succeed
Education
  • Bachelor's degree in Business Management, Finance, Accounting, preferred
  • Experience will be taken into consideration for candidates without a bachelor's degree
  • CPM or RPA designation preferred
  • State real estate license preferred, preferred
  • Familiarity with real estate law, building codes, and city and county regulations
 
Experience
  • At least three years (continuous in one operation) and up to 10 years of recent property management experience, comparable with the property under consideration in terms of commercial/retail, ownership, tenant lease arrangements, square footage, etc.
 
Technical Skills
  • Must have intermediate to advanced Microsoft Outlook, Word, Excel, and PowerPoint proficiencies
  • Angus, IMPAK, Building Engines, Accounting Software such as MRI, Yardi or Skyline proficiency preferred
 
Personal Qualities
  • Strong hospitality and customer service orientation
  • Strong desire to succeed in a fast-paced, entrepreneurial, innovative, and creative environment
  • Ability to keep sensitive information confidential
  • Must be able to handle multiple projects, changing priorities, and a consistent heavy workload with ease
  • Exceptional oral and written communication skills
 
Benefits Offered
  • 20 days paid vacation
  • 12 additional paid company holidays
  • 10 days paid sick leave
  • 100% of base medical, dental, and vision plans for employee paid by RMC
  • 100% of short-term disability plan for employee paid by RMC
  • 100% of telemedicine plan for employee and family paid by RMC
  • 401K match up to first 4% (and contributions are immediately 100% vested)
  • Voluntary Life/AD&D policy & RMC-paid $50K Life/AD&D policy
  • Voluntary long-term disability, accident, and critical illness insurance policies
  • Voluntary flexible spending account (FSA) or health savings account (HSA)
  • Competitive maternity leave package

 

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