Case Manager

4 weeks ago

Windsor Mill, United States Board Of Child Care B W Full time
Job DescriptionJob Description

New name, same enduring commitment.

This year, we are celebrating 150 years of serving children and families through our work to enrich communities, one family at a time. As we reflected on our history and contemplated our bright future, one thing become clear: the name “Board of Child Care” no longer represented the vast array of services we offer. We are thrilled to share that our name has changed to Everstand Our holistic range of residential, mental and behavioral health support, trauma recovery, case management, and educational services will continue to grow and expand. Learn more about our rebrand at everstand.org.


What is the Strawbridge School?

The Strawbridge School is a non-public school approved by the Maryland State Department of Education (MSDE). The program provides small, caring classroom settings guided by certified special education teachers.

The school serves youth with emotional, behavioral, and/or intellectual differences in a supportive and nurturing environment. Our team addresses the unique educational needs of students who have been unable to thrive in a less restrictive, public-school setting. The Strawbridge School is one of several programs provided by Everstand, a national children and family-focused charity headquartered in Baltimore.

What does this job do specifically?
  • Model and act in accordance with Everstands core values: safety, empathy, relationships, and impact.
  • Honor differences, acknowledge uniqueness, and amplify all voices. Partner with Everstand's Equity, Diversity, and Inclusion (EDI) committee to build (and participate) in trainings and group experiences that strengthen BCC’s commitment to EDI. Model the use of inclusive language.
  • Demonstrate and practice Everstand's leadership mindset, “Choose kindness. Solve problems and learn together. Make it happen.”
  • Maintain daily & weekly communication with students’ families/teams, to include but not limited to: email and/or phone notifications of serious incidents, follow-up on documentation needs (such as consent packets and MA billing requirements), send email confirmation of scheduled IEP meetings.
  • Maintain effective communication regarding student updates to school staff, such as school administrators, classroom staff, and clinical team.
  • Provide customer service and maintain effective working relationships with families, students, and community agencies.
  • Locate and facilitate referrals to community-based resources within the student’s community, as well as psychiatric services through Everstand.
  • Support the new student admission process by following up on missing documentation and ensuring parents, guardians, or other students’ team members submit necessary enrollment information.
  • Participate in IEP meetings, school meetings, treatment team meetings, as needed.
  • Provide and document the delivery of monthly Service Coordination, per MSDE/MA standards, for eligible students.
  • Complete required documentation and reports within the defined timelines, including case management notes.
  • Conduct student transition goal interviews with students.
  • Collaborate with teachers to develop IEP transition activity goals.
  • Attend IEP meetings to report progress on transition activity goals, as needed.
  • Invite local agencies (such as DORS, DDA, etc.) to Individualized Education Program (IEP) meetings.
  • Obtain Agency Linkage consent from parent/guardians and parent surrogates. Assist families with completing Agency Linkage forms, as needed.
  • Attend transition planning trainings of local school districts, as needed.
  • Obtain and maintain certification as a “user” in Everstands electronic health record software system.

What shifts would I work? Are full time positions available?

This is a full-time, 11-month position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. This position may require flexible work hours to include occasional evenings, on-site and off-site attendance at meetings. Eligible for flex schedule within the pay week. This position is non-essential during weather-related emergencies.


What does the benefits package look like?

  • Accrue vacation at the rate of three weeks per year, plus two floating holidays to use, plus 10 paid holidays when Everstand is closed. That is over 30 days of time off per calendar year
  • Paid sick and bereavement leave
  • Up to 3% annual match to retirement contributions
  • Health insurance is available via CareFirst BlueCross BlueShield.
  • Professional and career development includes tuition reimbursement program, access to SHRM and other HR professional development seminars, and other paid continuing education opportunities.

What experience and education do I need?Required Education
  • A Bachelor’s degree with at least 1 years’ experience in providing direct services to children/youth and families.
Other Job Requirements
  • Bachelor’s Degree in Social Work from an accredited college or university and at least two years providing direct services to youth and families, ideally in a school setting.


This job description is a general outline of the duties and requirements involved in this role. A full job description will be provided to candidates during the interview process.


Everstand is an equal opportunity employer committed to excellence through diversity. All eligible candidates, regardless of personal characteristics, are encouraged to apply for vacancies as appropriate.

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