Installation Service Technician

3 weeks ago

Schaumburg, United States VORTEX INDUSTRIES, LLC. Full time $30 - $40
Job DescriptionJob DescriptionDescription:

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Installation Service Technician to join our company. We are considering applicants with at least 2-4+ years of door industry experience

As an Installation Service Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.


Key Responsibilities:

  • Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
  • Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train
  • Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
  • Ensure that all installed doors meet safety and building code regulations and standards.
  • Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
  • Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
  • Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
  • Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Great Reasons to Work at Vortex:

  • Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
  • Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
  • Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
  • Training on Hollow metal door, frame, and hardware.
  • Strong Safety Culture.
  • Positive Work Environment.
  • Recognitions and Rewards.
  • Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
  • Company provided uniform, tools, and an annual boot allowance.
  • Use of Company provided vehicle to conduct customer service visits.


Requirements:
  • Excellent mechanical and technical skills.
  • Physically able to move items weighing 50 lbs. or higher.
  • Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
  • Possess interpersonal skills to relate to customers and solve issues.
  • Excellent communication skills to collaborate with others under any type of condition.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to relay information in a fast-paced environment.
  • Ability to be persuasive with customers when necessary.
  • Attention to detail and a commitment to quality workmanship.
  • Reliable and Self Motivated
  • High school diploma or equivalent.
  • 4+ years’ experience in the commercial door service industry.
  • AAADM certified a plus.
  • Knowledge of various door types, brands, and hardware.
  • Ability to use hand and power tools effectively.
  • Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
  • Knowledge of safety regulations and adherence to safety protocols.
  • Knowledge of computers.

Work Conditions:

  • Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
  • Continuous on-going training provided as you continue to grow with Vortex.
  • The job environment is fast paced and results oriented.
  • Be able to drive a company vehicle and possess a valid driver license.
  • Must pass Drug test, Background check and Motor Vehicle check


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