Print production

4 weeks ago

Grand Rapids, United States Sky Consulting Inc Full time
Job DescriptionJob DescriptionJob description

***Shift timings***

8:00 am to 5:00 pm (Mon to Fri)

Looking for someone with Production experience, good customer service skills, detail oriented, mail experience.

The employee will be working in the Mail and production area traveling between Grand Rapids and Kalamazoo as an Area Customer Service Coordinator.

We ask that the employee can lift 50 lbs and there is some walking.

Dress code is business casual.

This position requires you to travel between two sites.

Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM)
this key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes. Undertaking all customer support tasks in external customer/client facilities
The Area Customer Service Coordinator is responsible for complete knowledge of account service delivery requirements and portfolio of offered solutions.
Delivers operational support by assisting MS leadership by supplementing onsite personnel at various customer locations performing a wide range of duties requiring a versatile skill set and ability to adapt to varying industries. Additionally, they are required to support various locations for reasons that may include vacation, absences, training, implementations, etc. throughout assigned operational area.

Minimum Qualifications

Requires high school diploma plus 12 months of related work experience.

Post High School education encouraged and preferred

  • Could be required to move locations in one day should the business require it. Also, ability to cover accounts between 40-50 miles
  • Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders
  • Must maintain and accurately submit monthly expenses in a timely manner following proper coding requirements.

Pay: $18.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Experience level:

  • 1 year
  • 2 years
  • 3 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Experience:

  • Printing and Scanning: 1 year (Required)
  • Mailroom: 1 year (Required)
  • Shipping & receiving: 1 year (Required)

License/Certification:

  • Driver's License (Required)

Ability to Relocate:

  • Grand Rapids, MI: Relocate before starting work (Required)

Work Location: On the road

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